As an Intermediate Support Engineer at GitLab, you'll collaborate with public sector organizations to support and resolve issues in their GitLab environments, create and update documentation, and maintain customer-facing cases throughout the support lifecycle. You will also work with cross-functional teams to build features and fix bugs, participate in on-call coverage, and contribute to the source code as needed.

The role involves conducting security reviews, proposing secure practices, securing software supply chain, and improving security workflows.