Top Customer Success Jobs in Charlotte, NC

The Strategic Accounts VP will manage client relationships for Garner's largest employer clients, ensuring excellent service, retention, and upselling while collaborating with internal teams to drive performance improvement.

The Strategic Accounts Director is responsible for retaining and upselling major clients, collaborating with teams to enhance client experience and drive performance metrics while ensuring strategic value delivery.

The Senior Account Manager oversees client relationships, manages expectations, tracks KPIs, and collaborates with teams to enhance client satisfaction and retention.

The Enablement Director will lead sales training initiatives, manage onboarding for sales teams, and collaborate on enablement programs to drive revenue and customer success.

The Account Management Director oversees a large client base in healthcare, focusing on relationship management, client needs, and ensuring success and retention through cross-functional collaboration and performance tracking.

The Director, Strategic Accounts will manage a team to retain and upsell Mid-Market clients, ensuring excellent client experiences and achieving KPIs such as improved Net Revenue Retention.

The Account Manager oversees mid-market clients, ensuring satisfaction, managing relationships, executing action plans, and tracking client success KPIs.