Top Customer Success Jobs in Charlotte, NC

The Specialist I, Payor Partnership Support provides customer service, resolves issues, and collaborates with teams to support clinicians and clients in billing and care access.

Manage and mentor a team of Customer Support Specialists, oversee performance metrics, improve processes, and collaborate with internal teams to enhance customer billing experiences.

Manage physician outreach and developing relationships, ensuring data integrity in HubSpot, and strategizing to enhance referral processes. Build long-term partnerships for patient referrals.

The Clinical Quality Specialist supports licensed therapists by ensuring high standards of care and compliance, promoting continuous improvement and collaboration. Responsibilities include outreach, complaint management, and fostering provider communication.