As a Provider Support Specialist, you will troubleshoot issues for clients and therapists, provide education on the platform, and advocate for users while ensuring excellent customer service.

The Specialist I, Payor Partnership Support role involves assisting clinicians and clients via calls, chats, and emails, collaborating with teams to resolve issues and improving communication through feedback sessions with management.

As a Specialist I, Client Success, you'll connect with clients interested in therapy to provide guidance and support, helping them navigate their care journey through recruiting outreach and coordination with internal teams.