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Top Customer Success Jobs in Charlotte, NC

Mid level
Fintech • Machine Learning • Payments • Software • Financial Services
Assist clients in booking various travel accommodations and transportation while ensuring high levels of service and attention to detail.
Top Skills: Global Distribution System (Gds)Online Travel Booking Systems
7 Days Ago
Remote
Hybrid
2 Locations
107K-122K Annually
Mid level
107K-122K Annually
Mid level
Fintech • Machine Learning • Payments • Software • Financial Services
The Production Support Principal Associate will provide advanced technical support for a SaaS product, troubleshoot issues, and ensure system reliability while collaborating with various teams to enhance service performance.
Top Skills: AWSAws CloudwatchBashDatabricksDevOpsMicroservicesNew RelicPythonSnowflakeSplunkSQL
8 Days Ago
Remote
Hybrid
2 Locations
50K-50K Annually
Mid level
50K-50K Annually
Mid level
Fintech • Machine Learning • Payments • Software • Financial Services
The VR CAT Escalations Ops Senior Coordinator assists agents with customer de-escalations, collaborating across departments while demonstrating strong decision-making and negotiation skills.
Top Skills: Google SuiteMS Office
12 Days Ago
Remote
Hybrid
2 Locations
155K-177K Annually
Senior level
155K-177K Annually
Senior level
Fintech • Machine Learning • Payments • Software • Financial Services
The Senior Manager will partner with top merchants, leveraging data and product knowledge to create bespoke solutions, drive growth, and manage client relationships.
Top Skills: Analytic PlatformsAnalytical MethodologiesAPIsData Analysis
Entry level
Fintech • Machine Learning • Payments • Software • Financial Services
The Concierge Specialist will provide exceptional customer service to clients, liaise with vendors, and handle member requests efficiently. This role requires effective communication and a knowledge of luxury services.
Junior
Fintech • Machine Learning • Payments • Software • Financial Services
The Senior Concierge Specialist communicates with clients and suppliers, books reservations, and develops relationships with luxury brands to meet client needs.
Top Skills: Global Distribution System (Gds)
18 Days Ago
Remote
Hybrid
2 Locations
50K-50K Annually
Senior level
50K-50K Annually
Senior level
Fintech • Machine Learning • Payments • Software • Financial Services
As a Senior Customer Service Coordinator, you will provide top-notch customer service, resolve issues, and advocate for customers while supporting fellow associates in problem solving and service delivery.
Top Skills: Google SuiteMS Office
18 Days Ago
Remote
Hybrid
2 Locations
107K-122K Annually
Mid level
107K-122K Annually
Mid level
Fintech • Machine Learning • Payments • Software • Financial Services
The Principal Associate - Client Development will partner with top merchants, leveraging data, sales strategies, and account management to optimize solutions and cultivate relationships.
Top Skills: Analytical PlatformsAPIsProprietary Tools
19 Days Ago
Remote
Hybrid
2 Locations
57K-65K Annually
Junior
57K-65K Annually
Junior
Fintech • Machine Learning • Payments • Software • Financial Services
As a Gen Ops Agent at Velocity Black, you will engage with clients to deliver exceptional service in luxury experiences while managing member requests and collaborating with various stakeholders.
20 Days Ago
Remote
Hybrid
2 Locations
65K-74K Annually
Junior
65K-74K Annually
Junior
Fintech • Machine Learning • Payments • Software • Financial Services
As a Travel Specialist, you'll curate luxury travel experiences for high net worth clients, manage bookings, and ensure exceptional service.
Top Skills: GdsGlobal Distribution SystemOnline Travel Tools
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