Top Customer Success Jobs in Charlotte, NC

The Technical Support Associate will troubleshoot and resolve user-facing issues on Vetcove's platform, collaborating with Engineering and Product teams to improve user experience.

The Veterinary PIMS Specialist ensures successful implementation and support of the PIMS platform by leveraging in-clinic experience and expertise to address complex inquiries and transition workflows.

Support the Senior Account Manager by managing client relationships, executing marketing campaigns, and analyzing performance insights. Collaborate with data scientists and provide strategic recommendations to improve client campaigns.

The Chat Support Associate resolves software and data inquiries for veterinary professionals, enhances user experience via live chats, and collaborates cross-functionally to support the platform.

The Head of Customer Support will lead the CX team, optimizing processes, managing offshore associates, and enhancing customer experiences through multichannel support and collaboration with internal teams.

The Vet Clinic Support Associate solves complex inquiries, supports veterinary professionals, troubleshoots software issues, and enhances user experiences on the Vetcove platform.

Manage customer relationships and a team of 8-10 focused on key veterinary pharmaceutical partners. Develop strategies, gather feedback, and optimize performance to drive value.