Top Customer Success Jobs in Charlotte, NC

Lead a global team of Support Engineers, define support strategies, drive customer satisfaction and engagement, and mentor team members.

The Sr. Director of Customer Success leads teams in the public sector to enhance product adoption, manage client relationships, and drive team performance while ensuring alignment with company goals.

The Support Engineer collaborates with customers to resolve issues, supports product development, and contributes to documentation within GitLab's environment.

As a Customer Success Architect at GitLab, you'll provide technical consultancy, align platform capabilities with customer objectives, and drive product adoption, while serving as a trusted advisor to customers.

Support Engineer will manage customer inquiries, troubleshoot issues, advocate for customers, and collaborate with teams to enhance customer experience.