Top Customer Success Jobs in Charlotte, NC

In this role, you will optimize customer operations, oversee cross-functional projects, drive process improvements, and enhance customer experience.

The Director of Customer Advocacy will develop advocacy strategies, build relationships with enterprise customers, and collaborate across departments to enhance customer engagement and loyalty.

As a Customer Success Manager, you'll drive customer experiences, foster relationships, and achieve growth by collaborating with internal teams and leveraging data insights.

The Customer Success Manager will support SafeBase customers, ensuring successful onboarding, product usage, and fostering customer relationships for renewals and growth.

The Senior Enterprise Solutions Architect drives technical implementation and customer success, working closely with enterprise-level clients to ensure optimal usage of Drata's platform for security and compliance automation.

Lead strategic relationships with enterprise customers, driving compliance program success and outcomes. Develop success plans and track KPIs while guiding customers through compliance frameworks.

As the Director of Professional Services, you'll lead the strategy and execution of implementation and consultative engagements, ensuring customer satisfaction and scalability of services.

As a Solutions Architect, you will drive customer success through technical expertise, manage customer integrations, and mentor teams, ensuring a comprehensive understanding of the Drata platform.