Top Customer Success Jobs in Charlotte, NC

As a Provider Experience Team Lead, you will coach and support the frontline team, manage live queues, resolve escalations, and ensure exceptional customer service delivery.

As the Provider Experience Team Lead, you'll coach frontline staff, manage service delivery, and enhance customer experience in healthcare.

The Provider Experience Team Lead is responsible for coaching the frontline team, managing operational efficiencies, and ensuring a top-notch customer service experience.

As a Provider Experience Team Lead, you'll manage a frontline team ensuring exceptional service delivery, providing coaching and problem-solving support, and contributing to a cohesive work environment focused on customer satisfaction and operational excellence.

As a Provider Experience Specialist, you'll enhance provider satisfaction through exceptional customer service, upselling features, and resolving issues, while embodying Zocdoc's core values.

As a Provider Experience Specialist at Zocdoc, you'll provide customer service to healthcare provider accounts, upselling features, and ensuring user engagement through calls, emails, and chat.

The Provider Experience Specialist will provide exceptional customer service to healthcare providers via calls, emails, and chat, and upsell features while ensuring a positive user experience with Zocdoc's platform.

The Provider Experience Specialist delivers exceptional customer service to healthcare provider accounts, upselling features, streamlining interactions, and resolving issues to enhance the user experience.

As a Trust & Safety Associate, you will promote patient and provider trust, investigate user behavior, and collaborate with cross-functional teams to enhance marketplace integrity.