Top Customer Success Jobs in Charlotte, NC

Build and manage relationships with large customers to ensure satisfaction, retention, and growth, overseeing the customer lifecycle and driving revenue through upsells and accurate forecasting.

The Temp Global Care Navigator assists members in their mental health care journey by providing support, care coordination, and crisis management while ensuring member satisfaction with the service.

Provide clinical support and resources for mental health, assess risks, coordinate care, and document interactions with clients.

The Senior Customer Success Manager will manage an enterprise book of business, build relationships, demonstrate value, and drive revenue growth through customer engagement and upselling.

Provide clinical support and referrals, assess risks, coordinate mental health care, monitor member safety, and engage with various teams to ensure effective care. Assist in training and support new team members, while maintaining compliance and ethical standards in interactions.

The Strategic Customer Success Manager will manage key health plan customers, ensuring strong relationships, meeting performance metrics, and driving customer retention and revenue growth through strategic initiatives and effective communication.

The Customer Success Manager will manage client relationships, drive product adoption, and oversee the customer lifecycle to ensure satisfaction and retention.

The Billing and Medical Coding Specialist ensures accurate medical billing and coding based on provider documentation, supporting compliance and performance metrics.