Top Customer Success Jobs in Charlotte, NC

The Claims Medical Only Adjuster manages all aspects of workers' compensation medical claims, ensuring quality outcomes and compliance with regulations while providing excellent customer service to partners and clients.

The Senior Underwriter is responsible for underwriting commercial auto insurance, assessing medium to complex risks, and building relationships with partners while meeting production targets and contributing to team goals.

The VP of Underwriting Operations and Customer Service leads customer experience strategies, overseeing operations, teams, and metrics to enhance service delivery and business growth.

The Customer Service Advocate focuses on resolving elevated customer issues, maintains customer communication, and supports team training efforts.

As an Underwriting Associate, you will review business submissions, manage quote revisions, communicate with partners, and support the underwriting team in analyzing risks.

The Senior Claims Adjuster manages complex workers' compensation claims, ensuring compliance and delivering optimal customer service while mitigating risks and costs.

The Customer Service Advocate handles advanced customer inquiries and issues for the Commercial Auto team, ensuring excellent service and proactive problem resolution. Responsibilities include communication with customers via phone and email, policy management, and team collaboration to enhance customer relations.