Top Customer Success Jobs in Charlotte, NC

Oversee a team of Strategic Customer Success Managers to ensure retention and upsell targets are met for high-value accounts while leveraging data for client advocacy and internal collaboration.

As a Strategic Accounts CSM, you will ensure customer satisfaction, drive upsells, manage account relationships, and foster product adoption for major clients.

Oversee internal processes in the Services organization, optimize workflows, manage operational processes, and enhance the customer experience through collaboration and strategic problem-solving.

The Enterprise Account Manager will drive growth and maintain relationships with clients, focusing on upselling, account management, and strategic sales practices within the SaaS sector.