Top Customer Success Jobs in Charlotte, NC

As a Supervisor of the Concierge team at Coinbase, you will lead a team of customer-focused Concierge Agents, manage operations, improve customer experience, handle escalations, and advocate for customers while achieving performance metrics.

As a Senior Analyst in Trust & Safety, you will manage litigation risks, provide expert testimony, and collaborate across teams to improve practices.

As a TMS Compliance QA Analyst IV, you'll conduct audits on transaction monitoring cases, support AML efforts, train analysts, improve procedures, and collaborate across teams to enhance workflows and present findings.

The Senior Internal Communications Manager will enhance employee experience by creating impactful communications, partnering with executives, and facilitating events to align company culture and strategy.

The Senior AML Investigations Trainer will develop and implement compliance training programs, manage projects, analyze metrics, and collaborate with various teams.

As a Customer Success Agent II, you'll provide support to Coinbase customers, resolving issues across channels, educating clients about products, and promoting a seamless customer experience in a fast-paced environment.