Top Customer Success Jobs in Charlotte, NC

As a Concierge Agent III, you'll provide exceptional service to high-value customers, addressing their needs, resolving issues, and facilitating a seamless experience with Coinbase products.

The Customer Success SME III will optimize processes, enhance customer support, and collaborate with teams to improve the customer experience while ensuring high operational standards.

As a Customer Success Agent, you'll support Coinbase customers through various channels, resolve issues, and enhance their experience with crypto products.

As a Senior IT Service Desk Engineer, you'll administer and optimize IT Service Management platforms, troubleshoot core IT systems, and improve service delivery through automation while collaborating with diverse teams.

Lead a team of customer service agents, enhance customer experience, manage escalations, and work cross-functionally to improve workflows at Coinbase.