Top Customer Success Jobs in Charlotte, NC

Lead and mentor a team of Customer Care Advisors, providing guidance on complex inquiries and driving process improvements to enhance customer experience.

The Customer Experience Manager oversees contact center operations, ensuring high performance and customer satisfaction by managing the team and optimizing processes.

The Solutions Engineer will engage with clients to gather their requirements, collaborate with internal teams to present software solutions, and provide training and support. They will also document requirements and identify process optimization opportunities.

The Partner Success Director oversees relationships with top life insurance partners, managing growth, implementation, and collaboration with internal teams to drive success.