HighLevel

Dallas, Texas, USA
974 Total Employees
Year Founded: 2018
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HighLevel Leadership & Management

Updated on February 07, 2026

This page was generated by Built In using publicly available information and AI-based analysis of common questions about the company. It has not been reviewed or approved by the company.

How are the managers & leadership at HighLevel?

Strengths in strategic clarity, founder decisiveness, and rapid shipping coexist with variability in communication quality, managerial consistency across regions, and day-to-day support. Together, these dynamics suggest a fast-scaling, founder-led organization that delivers quickly while experiencing uneven management maturity and enablement by team and location.
Positive Themes About HighLevel
  • Strategic Vision & Planning: Leadership consistently communicates an AI-first, unified platform direction and publishes a detailed roadmap with steady release updates. This shows structured planning that links long-term vision to near-term delivery.
  • Strong Execution: Product teams ship at a rapid cadence, with frequent, iterative releases across core areas. This bias toward action translates vision into tangible functionality for customers.
  • Decisive Leadership: Founders maintain visible, hands-on guidance and set a clear direction across events and public updates. Decisive calls around AI agents and platform consolidation provide an anchor for teams and customers.
Considerations About HighLevel
  • Lack of Transparency & Communication: Internal communication is portrayed as uneven, with instances of unclear direction, rushed training, and limited clarity on expectations. This creates confusion around priorities and adds friction to day-to-day work.
  • Siloed or Fragmented Leadership: Management quality appears to vary by function and geography, with non-U.S. teams citing weaker support and inconsistent processes. This fragmentation can lead to different operating norms and uneven experiences across teams.
  • Neglect of Employee Support: Workloads and timelines are often portrayed as strained, with limited training or enablement in some groups. Perceived gaps in support and HR policy clarity exacerbate stress during rapid scaling.
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The insights on this page are generated by submitting structured prompts to some of the most popular large language models (“LLMs”) and summarizing recurring themes from the responses. Because the insights are generated using AI, they may contain errors. The insights do not necessarily reflect internal data, employee interviews, or verified company information. They may be influenced by incomplete, outdated, or inaccurate data, and may vary across LLM providers. These insights are intended for informational purposes only and should not be interpreted as a factual or definitive assessment of a company's reputation. Built In makes no representations or warranties regarding the accuracy, completeness, or reliability of this information, and disclaims any liability for any actions taken based on this information. If you are a representative of this company, and would like this page to be removed, you may contact us via this form.
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