HighLevel
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HighLevel Company Culture & Values
This page was generated by Built In using publicly available information and AI-based analysis of common questions about the company. It has not been reviewed or approved by the company.
What's the company culture like at HighLevel?
Strengths in collaboration, innovation, and intentional connection are accompanied by challenges in workload intensity, communication clarity, and training consistency. Together, these dynamics suggest a fast‑moving, ownership‑oriented culture that can be energizing for self‑directed contributors, while experiences vary based on enablement quality and team‑level management.
Positive Themes About HighLevel
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Collaborative & Supportive Culture: Colleagues are often described as helpful and accessible, fostering teamwork in a remote context. Leadership is seen as approachable, emphasizing collaboration and shared problem‑solving.
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Innovation & Creativity: The organization emphasizes rapid iteration and building with customers, with strong focus on R&D and ownership to drive impact. Feedback suggests employees feel part of an innovative, fast‑moving mission.
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Fun, Rituals & Connection: Regular company‑wide retreats and live gatherings strengthen relationships and alignment despite being remote‑first. These rituals signal intentional investment in connection and community.
Considerations About HighLevel
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Workload & Burnout: The fast pace and high expectations can translate into demanding workloads and pressure to meet aggressive targets or deadlines. Feedback suggests some roles experience intensity that challenges work‑life balance.
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Poor Communication: Inconsistent or unclear direction from managers and shifting targets are obstacles to effective execution. Communication gaps are noted to make frontline work harder in certain teams.
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Knowledge Hoarding & Limited Learning: Onboarding and training are sometimes portrayed as rushed or subpar, leaving individuals confused about complex products and processes. Limited enablement can hinder confidence and slow ramp in customer‑facing roles.
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