Care.com

Austin, Texas, USA
500 Total Employees
Year Founded: 2007
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Care.com Company Culture & Values

Updated on February 06, 2026

This page was generated by Built In using publicly available information and AI-based analysis of common questions about the company. It has not been reviewed or approved by the company.

What's the company culture like at Care.com?

Strengths in supportive teams, hybrid flexibility, and mission pride are accompanied by challenges tied to leadership changes, layoffs, pay, and trust headwinds. Together, these dynamics suggest a culture that offers meaningful purpose and collegiality but remains uneven across teams amid ongoing change.
Positive Themes About Care.com
  • Collaborative & Supportive Culture: Colleagues are often described as supportive and collegial, with many looking forward to interacting with their teams. Purpose-driven work alongside friendly peers is highlighted as a bright spot in several orgs.
  • Healthy Workload & Retention: Hybrid flexibility, reasonable day lengths, and generous time-off policies are emphasized as part of the work experience. These practices are framed as enabling balance and recharge.
  • Recognition, Pride & Shared Success: A meaningful caregiving mission is frequently cited as a source of pride and motivation. Impact on families and caregivers is described as reinforcing day-to-day purpose.
Considerations About Care.com
  • Change Fatigue & Ineffective Decision-Making: Dissatisfaction with senior management changes and product/engineering decision-making is called out. Reorganizations and shifting direction are linked to frustration and instability.
  • Low Morale & Disengagement: Layoff cycles and disrupted staffing are associated with morale dips and hesitation to advocate the workplace. Concerns around pay and advancement further dampen enthusiasm.
  • Opacity & Integrity Concerns: Recent regulatory settlements regarding misleading claims and cancellation practices create headwinds for trust. Such headlines are described as influencing internal sentiment around transparency.
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The insights on this page are generated by submitting structured prompts to some of the most popular large language models (“LLMs”) and summarizing recurring themes from the responses. Because the insights are generated using AI, they may contain errors. The insights do not necessarily reflect internal data, employee interviews, or verified company information. They may be influenced by incomplete, outdated, or inaccurate data, and may vary across LLM providers. These insights are intended for informational purposes only and should not be interpreted as a factual or definitive assessment of a company's reputation. Built In makes no representations or warranties regarding the accuracy, completeness, or reliability of this information, and disclaims any liability for any actions taken based on this information. If you are a representative of this company, and would like this page to be removed, you may contact us via this form.
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