Care.com

Austin, Texas, USA
500 Total Employees
Year Founded: 2007
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Care.com Compensation & Benefits

Updated on February 06, 2026

This page was generated by Built In using publicly available information and AI-based analysis of common questions about the company. It has not been reviewed or approved by the company.

How are the compensation & benefits at Care.com?

Strengths in family-centric benefits, retirement support, and generous time off for corporate roles are accompanied by compensation variability and unequal access to benefits for marketplace caregivers. Together, these dynamics suggest a benefits-forward corporate package while overall pay satisfaction hinges on role type and the realities of marketplace pricing.
Positive Themes About Care.com
  • Parental & Family Support: Parental and family support is emphasized with fully paid, gender‑neutral parental leave, subsidized backup care, access to care specialists, tutoring, and lactation support. Additional family-building aids like a new‑baby bonus and adoption assistance reinforce a care-focused package.
  • Retirement Support: Retirement support stands out via a strong 401(k) match structure for corporate employees. Guidance highlights eligibility timing and annual caps so individuals can plan contributions effectively.
  • Leave & Time Off Breadth: Leave and time off breadth includes unlimited PTO for exempt staff, generous PTO for non‑exempt, multiple paid holidays, and a birthday day. Time off to vote and volunteer is also built in.
Considerations About Care.com
  • Unfair & Opaque Compensation: Compensation is inconsistent on the marketplace, with families pushing toward lower rates, expecting extra duties at the same pay, and posted rates reflecting asking levels rather than guaranteed earnings. Regulatory scrutiny of earnings claims and indications of below‑market pay in some teams contribute to caution around pay expectations.
  • Exclusive or Unequal Benefits Coverage: Benefits coverage differs by role type, as the robust corporate package does not extend to independent caregivers using the platform. Marketplace workers typically do not receive traditional employer benefits, creating a gap between access to jobs and access to benefits.
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The insights on this page are generated by submitting structured prompts to some of the most popular large language models (“LLMs”) and summarizing recurring themes from the responses. Because the insights are generated using AI, they may contain errors. The insights do not necessarily reflect internal data, employee interviews, or verified company information. They may be influenced by incomplete, outdated, or inaccurate data, and may vary across LLM providers. These insights are intended for informational purposes only and should not be interpreted as a factual or definitive assessment of a company's reputation. Built In makes no representations or warranties regarding the accuracy, completeness, or reliability of this information, and disclaims any liability for any actions taken based on this information. If you are a representative of this company, and would like this page to be removed, you may contact us via this form.
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