Top Customer Success & Experience Jobs in Charlotte, NC

The Technology Partnerships Manager will manage the lifecycle of technology partnerships, from identifying integration opportunities to onboarding partners, and driving product adoption and go-to-market initiatives.

As an Implementation Manager for Payroll & Benefits, you'll manage implementations for clients, ensuring smooth onboarding and optimal system setup while providing expert guidance on payroll and benefits processes.

Lead the US CX payroll and benefits team, ensuring compliance, operational excellence, and team performance while partnering with product and engineering teams.

The Customer Success Manager will manage client accounts, drive user adoption, act as an advisor, and meet retention KPIs. Responsibilities include relationship building and strategic planning to mitigate churn and promote client success.

The role involves managing service partner relationships, driving customer success, facilitating onboarding, and supporting performance and growth of partner accounts.

Lead and manage US payroll and benefits teams, ensuring compliance and operational excellence. Design implementation processes and partner with cross-functional teams to enhance service delivery.