Top Customer Success & Experience Jobs in Charlotte, NC

As a Payroll Operations Specialist, you will manage payroll operations, ensuring accuracy and compliance while delivering tailored payroll solutions.

Deliver accurate benefits administration support, handle enrolments, implement process improvements, and mentor junior team members while ensuring compliance with US regulations.

As a Product Support Specialist, you'll provide expert support to customers, troubleshoot issues, guide users, and collaborate with teams to enhance customer experience.

The Renewal Manager drives customer retention through contract renewals for mid-market and enterprise accounts, enhancing collaboration with Customer Success Managers and identifying growth opportunities.

Lead a team of Enterprise Customer Success Managers, manage enterprise account portfolios, and drive client retention and expansion through relationship management and data analysis.

Lead and develop a team focused on customer growth and retention across the Americas, utilizing strategic insights and various sales technologies for optimization and expansion.

The Partner Success Manager is responsible for onboarding, managing Service Partners, ensuring successful engagement, performance, and growth through strong relationships while coordinating with other departments to enhance partner and customer success.

As an Implementation Manager for Payroll & Benefits, you'll manage implementations for clients, ensuring smooth onboarding and optimal system setup while providing expert guidance on payroll and benefits processes.

Manage customer accounts, enhance adoption and usage of the platform, act as a trusted advisor, and protect revenue streams while achieving performance KPIs.