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Figure Compensation & Benefits in Charlotte
This page summarizes recurring themes identified from responses generated by popular LLMs to common candidate questions about Figure and has not been reviewed or approved by Figure.
How are the compensation & benefits at Figure?
Strengths in comprehensive health coverage, flexible time off, and accessible equity are accompanied by a notable gap in retirement support related to a lack of 401(k) matching. Together, these dynamics suggest the Charlotte office offers robust near-term benefits and ownership opportunities while some candidates may weigh the retirement trade-off more carefully.
Key Insight for Candidates
In Charlotte, many posted roles are hourly customer support, so Figure’s fully employer‑paid health coverage (including dependents) and flexible PTO carry outsized value in total compensation. A recurring caveat is the absence of a 401(k) match, which can be a notable gap for Charlotte candidates prioritizing retirement savings.Evidence in Action
- Charlotte Hourly Pay Bands — Hourly postings for customer support roles list $22–$25/hour (Reno and Charlotte). This sets clear local pay expectations and increases reliance on benefits to round out total compensation in Charlotte.
- 401(k) Without Match — 401(k) (Fidelity) is offered, with recurring employee feedback noting no employer match. Charlotte employees should weigh strong health and leave benefits against the absence of a retirement contribution when assessing total compensation.
Positive Themes About Figure
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Healthcare Strength: Benefits available to Charlotte employees are described as including 100% employer‑paid medical, dental, and vision on select plans, plus mental‑health support and company‑paid life/disability coverage. Feedback suggests this level of coverage is a standout part of the package.
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Leave & Time Off Breadth: Paid time off in the Charlotte office is described as flexible, with paid holidays and up to 12 weeks of paid family leave. This breadth gives local employees latitude to step away when needed.
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Equity Value & Accessibility: Equity is broadly offered to Charlotte team members alongside performance bonuses, with some flexibility to take bonuses in equity. This structure helps employees share in company growth.
Considerations About Figure
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Inadequate Retirement Support: Retirement benefits in Charlotte include a 401(k) plan, but feedback suggests there is no employer match. This is commonly noted as the main drawback relative to the otherwise strong package.
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