Top Remote Customer Success & Experience Jobs in Charlotte, NC

Lead strategic partnerships with US banks, owning relationship strategy and commercial outcomes. Structure institutional partnerships and navigate regulatory frameworks for digital assets and payment solutions.

As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.

As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.

Join Hometap as a Servicing Specialist, providing exceptional customer service to homeowners via calls and emails, handling inquiries with accuracy, and managing mortgage documentation.

The District Manager for OnStar Fleet is responsible for building relationships with dealerships, providing training, and delivering customer service to enhance sales and support of GM's connected services.

The District Manager for OnStar & Loyalty will manage dealership relationships, drive performance, provide training, and enhance customer experiences with OnStar services and loyalty programs in their territory.

The District Manager for OnStar & Loyalty manages dealer relationships, advocates for OnStar services, and drives performance through training, coaching, and collaboration within the assigned territory.

As a Public Sector Solutions Architect, you'll advise U.S. government customers on GitLab's solutions, lead technical evaluations, and engage with clients to drive adoption and success.

As a Solutions Architect at GitLab, you will advise customers on using the DevSecOps platform, lead technical evaluations, and drive successful platform adoption, building relationships to support digital transformation journeys.

As a Solutions Architect, you will advise customers in Seattle on GitLab's DevSecOps platform, lead technical evaluations, and help guide digital transformations.

The Strategic Account Director connects presales strategy with post-sales execution, fosters collaboration, and develops client relationships to drive successful marketing outcomes.

The Care Specialist provides overnight support through live chat and phone, assisting families during challenging times. Responsibilities include emotional support, resource research, and task management.

The Medical Science Liaison will support Tempus by educating healthcare professionals on oncology products and gathering insights for future developments, focusing on molecular oncology and genomic profiling.

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.

This role involves providing technical support for complex issues, collaborating with teams, and documenting resolutions to ensure customer satisfaction.

The Enterprise Implementation Consultant manages customer relationships, facilitating the deployment and adoption of IoT solutions for enterprise customers, ensuring business value through effective communication and training.

As an API Support Specialist, you will provide technical support for API integrations, troubleshoot issues, collaborate with internal teams, and advocate for developer needs.