Externship Placement Coordinator

About Stepful:

Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners—especially those from underserved communities—launch high-demand healthcare careers.

In addition to our direct-to-consumer training, Stepful partners with leading healthcare institutions to build talent pipelines and address the growing shortage of allied health workers. Our graduates, including Medical Assistants, Pharmacy Technicians and more, go on to work at major employers like CVS, NY-Presbyterian, and Walgreens.

Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $31.5M Series B led by Oak HC/FT. We were named the #1 EdTech company in the U.S. by TIME for 2025.

We’re unlocking the full potential of the global workforce—improving access to quality healthcare for everyone, everywhere.

Our values:

We credit much of our success to our exceptional team. We’re looking for mission-driven individuals who thrive in fast-paced, sometimes ambiguous environments, and embody our four core values:

Care first: We do whatever it takes for our students to succeed.

Learn quickly: We test, learn with data, and iterate.

Build together: We win when we rely on each other.

Own it: We show up, take initiative, and show pride.

The Role:

As an Externship Placement Coordinators (EPC), your primary responsibility is to coordinate the placement of students with externship sites. You'll oversee the process from the moment a student is matched to a site until they begin their externship, ensuring all required documentation, scheduling, and communication is completed successfully.

What you’ll do:

• Manage externship placements by confirming site assignments, scheduling interviews (if required), and setting student start dates.

• Ensure student compliance with onboarding requirements, including background checks, drug screens, and vaccinations.

• Act as the primary point of contact for students and externship sites, providing updates and addressing concerns.

• Build and maintain strong relationships with externship sites by understanding their capacity, preferences, and onboarding processes.

• Maintain accurate records in internal dashboards, tracking student progress and site availability.

This Job Is for You If You:

• Have 2+ years of experience working in a higher education institution coordinating externships, or account management experience in the healthcare industry.

• Have Front, and/or Google Suite experience

• Have Medical Assistant experience

• Are self motivated and able to learn quickly and independently

• Have strong communication skills and high attention to detail

What You’ll Need:

• A reliable computer that can handle multi-tasking among many online tools and video-conferencing software.

• High-speed internet.

• A quiet, professional workspace.

Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.