Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!
This role…
Has full accountability for account management organizational performance, including development and execution of tactical plans to meet relationship, retention, and growth goals.
Oversees contract performance, ensuring fulfillment of reporting requirements and strengthening relationships with stakeholders across assigned contracts/accounts.
Creates a best-in-class experience for client and account stakeholders.
Leads retention strategies and identifies avenues for profitable growth within assigned accounts, including expansion of existing services or introduction of new offerings.
Partners with leadership teams to monitor service delivery compliance, financial performance, and to identify and resolve deficiencies through corrective action plans.
Monitors and reviews operational data to proactively address performance concerns and opportunities for program improvement.
Serves as the primary contact and resolution point for account stakeholders at both corporate and local levels.
Leads cross-functional teams in developing action plans for performance improvement and ensures execution.
Crafts and maintains strategic retention and growth plans tailored to each account.
Effectively articulates the organization’s value proposition and identifies strategic opportunities aligned with client goals and industry trends.
Tracks and addresses contract compliance including Liquidated Damages, CAPS, QIPS, and PIPs.
May lead projects and perform other duties as assigned.
Requires occasional business travel.
We are interested in speaking with individuals with the following…
Bachelor’s Degree required; Master’s Degree preferred.
Fifteen (15) plus years of experience in account management, with significant experience in healthcare or managed care preferred.
Ten (10) plus years of leadership experience overseeing teams and senior leaders.
Proven expertise in working with C-suite executives and complex healthcare clients.
Experience managing geographically dispersed teams and high-level client relationships.
Deep understanding of the client contracting process and strategic payor relationships.
Strategic thinking with strong problem-solving, analytical, and decision-making abilities.
Demonstrated ability to lead change management initiatives and drive cross-functional efficiencies.
Strong organizational, interpersonal, and communication skills, including verbal, written, and presentation abilities.
High proficiency with Microsoft Office Suite, and familiarity with data analytics tools such as Tableau is a plus.
Demonstrated ability to influence and coach senior leaders, manage performance gaps, and guide career development strategies.
Experience preparing and managing budgets, and driving corrective actions based on variance analysis.
Salary: $188,300 - $242,750
Role is commission eligible.
Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.
We value our team members and realize the importance of benefits for you and your family.
Modivcare offers a comprehensive benefits package to include the following:
- Medical, Dental, and Vision insurance
- Employer Paid Basic Life Insurance and AD&D
- Voluntary Life Insurance (Employee/Spouse/Child)
- Health Care and Dependent Care Flexible Spending Accounts
- Pre-Tax and Post --Tax Commuter and Parking Benefits
- 401(k) Retirement Savings Plan with Company Match
- Paid Time Off
- Paid Parental Leave
- Short-Term and Long-Term Disability
- Tuition Reimbursement
- Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)
Modivcare is an Equal Opportunity Employer.
- EEO is The Law - click here for more information
- Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
- We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at [email protected]
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