Transaction Monitoring Governance Manager

The American Express Global Financial Crimes Compliance (GFCC) function provides second-line policy, framework, oversight, and control solutions to meet the Company's legal, regulatory, and risk management obligations related to Anti-Money Laundering (AML), Counter Terrorist Financing (CTF), Sanctions, and Anti-Bribery and Corruption. The GFCC portfolio spans all aspects of the Company's first- and second-line Financial Crimes Risk Management (FCRM) activities across U.S. and global proprietary and non-proprietary businesses.

Reporting to the Head of Transaction Monitoring Governance, the Transaction Monitoring (TM) Governance Manager will support the execution and ongoing governance of the TM program by maintaining oversight of controls to oversee the TM Program and Issue remediation for issues impacting the program. This role will partner across Compliance, Technology, Operations, Model Risk Management, Data Science, and business partners to help ensure the TM program remains aligned with regulatory expectations, evolving financial crime risks, and internal governance standards.

This role requires strong AML subject matter expertise, experience in risk and control management, and the ability to drive cross-functional initiatives supporting the effectiveness of the TM program.

• Support the Head of TM Governance in executing control activities to oversee the TM program and lead the remediation of issues impacting the program.
• Perform coverage assessments by evaluating automated and manual controls for design and operating effectiveness in detecting identified risks
• Establish and oversee control environments to identify, assess, and mitigate operational, compliance, financial, and technology risks.
• Support governance processes that identify trigger events requiring ad hoc coverage assessments and periodic reviews of existing monitoring coverage
• Monitor adherence to internal policies, standards, and external regulatory requirements.
• Lead governance committees, prepare meeting materials, document decisions, and track action items through completion.
• Design and execute control testing, monitoring, and quality assurance activities to assess control effectiveness.
• Collaborate closely with the Financial Crimes Compliance Surveillance Unit, U.S. Investigations, Threat Assessment Group, Financial Crimes Data Science & Analytics Center of Excellence, Technology, Operations, Model Risk Management, and Business Line Compliance teams

• Experience in Financial Crimes Compliance, AML TM, Financial Crime Risk Management, or related risk and control functions within a large financial institution.
• Strong knowledge of AML TM, including coverage assessments, typology mapping, alert generation, and TM governance.
• Experience with Risk and Control Self-Assessments (RCSA), issue management, remediation, issue validation, and issue closure within a regulated environment.
• Expertise in control documentation, control design, testing, governance, and ongoing control oversight.
• Strong understanding of global AML regulatory expectations and industry best practices.
• Proven ability to collaborate across Compliance, Technology, Operations, Risk, Model Risk Management, and other cross-functional stakeholders.
• Strong analytical, problem-solving, communication, and organizational skills, with the ability to manage multiple priorities and influence stakeholders.
• Bachelor's degree or equivalent experience required; CAMS or other relevant professional certifications are a plus.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. 

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.