Technical Program Manager

We seek a motivated Technical Program Manager to join our team and contribute to the successful delivery of key business outcomes. As a Technical Program Manager at Signifyd, you'll be at the forefront of protecting and growing e-commerce businesses in the face of fraud and abuse, while enabling seamless customer experiences and insights. 

In this role, you'll:

• Orchestrate cross-functional teams to deliver innovative solutions that directly impact our customers' success
• Work on complex technical initiatives that protect billions in e-commerce transactions in a fast-paced, growing fintech company
• Partner with engineering, product, and data science teams to build scalable fraud prevention solutions
• Grow your career while developing expertise in e-commerce, fraud prevention, and technical leadership

Key Responsibilities:

• Define and own project scope, goals, and key milestones for your initiatives
• Proactively track and manage issues, risks, and project dependencies
• Understand technical capabilities and limitations to make informed decisions
• Drive clarity by breaking down complex problems and asking thoughtful questions
• Build trust and strong relationships with stakeholders across different teams
• Use data and metrics to ground expectations and track progress
• Create and maintain clear artifacts and visuals to drive alignment on project details
• Keep customer needs in mind and leverage product input to ensure valuable solutions
• Work with managers and teammates to ensure project alignment and adapt plans as needed
• Foster a collaborative and solution-oriented environment for your teammates and stakeholders

Qualifications:

• 1-4 years of experience in a Program Management, Technical Project Management, or related technical role
• Experience managing software development projects, ideally within an agile environment
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Ability to collaborate effectively with technical and non-technical teams
• Comfortable with basic technical concepts and a willingness to learn more
• Bachelor's degree or equivalent work experience
• Experience with cloud services and technologies, a plus
• Exposure to building analytics products or services, a plus
• Familiarity with Machine Learning or Data Science concepts, a plus

Core Values:

As a TPM at Signifyd, you’ll embody our core values:

• Curious and Hungry
• Tenacious
• Customer Compassion
• Design for Scale
• Agile
• Roll Up Your Sleeves

#LI-Remote

Benefits in our US offices:

• Discretionary Time Off Policy (Unlimited!)
• 401K Match
• Stock Options
• Annual Performance Bonus or Commissions
• Paid Parental Leave (12 weeks)
• On-Demand Therapy for all employees & their dependents
• Dedicated learning budget through Learnerbly
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Short Term and Long Term Disability Insurance
• Life Insurance
• Company Social Events
• Signifyd Swag

We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.