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DPR Construction

Technical Business Analyst

Posted 6 Hours Ago
Be an Early Applicant
In-Office
Charlotte, NC, USA
Mid level
In-Office
Charlotte, NC, USA
Mid level
The Business Analyst will gather, analyze, and document business requirements from stakeholders, liaise with technology teams, and propose solutions to optimize business processes and improve operational efficiency.
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Job Description

The Business Analyst’s role is to elicit, analyze, specify, and validate the business needs of stakeholders, be they customers or end users. This includes strategic planning of project & initiatives, interviewing stakeholders, gathering and compiling user requirements, and working with development teams to understand and implement the technology solutions they need.  

The Business Analyst will also apply proven communication, analytical, and problem-solving skills to help the business make good technology decisions. The Business Analyst will also be proactive about working with the business functional areas to look for new technologies to optimize business processes.

The Business Analyst will play a pivotal role in ensuring Technologies understanding of business requirements.  

Responsibilities 

  • Liaison with Enterprise Tech team, Operations, and Finance teams to address cohesive articulation of business goals and processes to ensure effective technology solutions and process improvements. 
  • Able to gain clear insights into current business practices, work with those users and develop written business process flows for specific business functions and understand where overlap and intersection occurs.
  • Ability to create and present key requirements for: 
    • Effective communication with all employee levels and levels of management 
    • Scope Documents 
    • Use Cases 
    • Detailed Specification of Key Business Rules 
    • Process/Data Diagrams 
    • Maintain system documentation 
    • Develop and implement solutions for user requirements 
    • Provide Specs and Design documentation to the Technical team 
  • Understanding and ability to analyze and query application data.  
  • Verification of feasibility of Business User’s request functionality and business rules based on existing technical systems and data structures. 
  • Collaborate and work as a team - motivate small project teams. 
  • Proven ability to work in a fast paced, self-directed environment required 
  • Proactive interaction with business stakeholders to improve business process, understand pain points and business priorities.  
  • Identify opportunities for process improvement, better utilization of resources, product enhancements, improved communications and faster issue resolution.
  • Business analysis tasks such as business requirements gathering; documenting current and future state workflows including cross functional interdependencies.
  • Ensure accuracy and completeness of all functional documentation by constantly communicating with the business 
  • Stay updated with Application team on new system functionality/releases and guide implementation/training with business and technical teams.  
  • Research and recommend best industry standards and practices where applicable. 
  • Develops expert understanding of Finance business processes and the cross-module mapping of these to ERP and other applications. 
  • Develop test strategies and coordinate testing where applicable.
  • Validate accuracy of reporting, analyze data for trends relating to user behaviors, process efficiency, and system usage.

Position Requirements 

Formal Education & Certification 

  • College diploma or university degree in the field of business administration, computer science, finance, or information systems. 
  • BA and/or PMP certified (desired) 
  • Three to five years related work experience. 

 
Knowledge & Experience 

  • Financials background desired 
  • ERP system knowledge, CMiC experience desired 
  • Demonstrated knowledge of the organization’s core business process and operations. 
  • Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development. 
  • Experience overseeing the design, development, and implementation of software and hardware solutions, systems, or products. 
  • Ability to create systematic and consistent requirements specifications in both technical and user-friendly language. 
  • Exceptional analytical and statistical skills with the ability to apply them to systems issues and products as required. 
  • Clear understanding of product management and market placement. 
  • Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources. 
  • Understanding of application development and software development life cycle concepts. 

 
Personal Attributes 

  • Excellent written and verbal communication skills. 
  • Prepare ad hoc spreadsheets in Microsoft Excel 
  • User instruction manuals in MS Word 
  • Presentations in MS PowerPoint 
  • Workflow diagrams in Visio 
  • Ability to present complex information in simple, understandable ways   
  • Analytical skills to gather useful information from different sources 
  • Creativity skills to help develop new solutions to old problems. 
  • Experience with creating use cases, business requirement documents and impact analysis 
  • Ability to prioritize work by making informed judgments and to develop solutions for complex problems. 
  • Strong knowledge of software development lifecycles is a plus 
  • Able to exercise independent judgment and act on it. 
  • Excellent listening, interpersonal, written, and oral communication skills. 
  • Ability to effectively prioritize and execute tasks while under pressure. 
  • Strong customer service orientation. 
  • Experience working in a team-oriented, collaborative environment. 

DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.

Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together—by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.

Explore our open opportunities at www.dpr.com/careers.

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