Overview
ArcGIS Solutions are industry-specific configurations of ArcGIS designed to improve operations and enhance services. Our team’s mission is to develop solutions that help agencies maximize their investment in location-based data and technology. As the Senior Product Engineer – Web Development, you will collaborate with solution and product development team members to design, develop and deliver software capabilities that support solutions for government, utilities, defense, and public safety.
Your desire to create simple, yet impactful, solutions to complex issues would be satisfied here. Your motivation to gather business needs, actively seek feedback, and deliver high-quality work would contribute to your team’s success. Small ideas can grow into something big, and well-built solutions can change an entire industry. We welcome you to Esri where you’ll find room for innovation, respect for your subject matter expertise, and an expectation to help our customers.
Responsibilities
- Collaborate with solution development, software development, and product teams to design, develop, test, and maintain capabilities in the ArcGIS Solutions app
- Design and implement web-based capabilities that support the creation, deployment, configuration, and management of ArcGIS Solutions
- Gather and incorporate feedback from users, stakeholders, and product teams to continuously improve ArcGIS Solutions capabilities and experiences
- Design user experiences and workflows that incorporate AI assistants, agents, natural language interactions, and tool-based actions
- Evaluate and validate AI-assisted capabilities for accuracy, reliability, usability, and appropriate behavior
- Prototype and evaluate emerging web and AI technologies to determine how they can improve ArcGIS Solutions workflows and user experiences
- Design and author test cases for functionality, performance, scalability, and durability; execute both manual and automated tests, analyze test results, and report results
- Continually assess product quality and release readiness and ensure existing ArcGIS Solutions app capabilities remain reliable and maintainable
- Write and review product documentation for internal and external audiences
Requirements
- 5+ years of professional experience in a product engineering, software development, or similar technical role
- Ability to translate complex user workflows and requirements into simple, intuitive software experiences
- Experience working with and configuring ArcGIS items in ArcGIS Online and ArcGIS Enterprise, including feature layers, web maps, and web applications
- Strong knowledge with web development technologies such as HTML, CSS, JavaScript, and TypeScript
- Familiarity with REST APIs, JSON, and web-based service architectures
- Knowledge with version control systems such as Git
- Excellent problem-solving and debugging skills, attention to detail, and verbal and written communication skills
- Demonstrated capability to work independently through ambiguous or evolving requirements and drive work toward a production-ready solution
- Ability to collaborate effectively with cross-functional teams to understand user needs, evaluate alternatives, and design effective solutions to prototype technical approaches, evaluate their feasibility, and communicate tradeoffs to technical and non-technical stakeholders
- Continuous learning mindset with a willingness to adopt new technologies and tools
- Bachelor’s degree in GIS, computer science, geography or a related field
Recommended Qualifications
- Background developing applications with ArcGIS Maps SDK for JavaScript, ArcGIS API for Python, or other ArcGIS developer technologies
- Expertise integrating generative AI, large language models, AI assistants, agents, or tool-calling workflows into software applications
- Knowledge of designing conversational or AI-assisted user experiences and evaluating the quality and reliability of AI-generated results
- Familiarity developing automated tests for modern web applications and APIs
- Demonstrated success designing, testing, and releasing accessible web applications using established web accessibility standards and practices
- Experience designing, testing, and releasing localized web applications that support internationalization
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Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [email protected] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
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Esri Charlotte, North Carolina, USA Office
Charlotte, United States
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