Lead operational execution for Product & Engineering: drive day-to-day SDLC, manage work from triage to completion, maintain GitHub Projects as source of truth, coordinate cross-functional teams, remove blockers, and improve engineering processes and delivery predictability.
About Syllo
Syllo is on a mission to transform litigation. Our product is a unified litigation platform that enables lawyers and paralegals to safely harness the power of language models and agentic AI throughout the litigation life cycle. Since going to market, we have gained a diverse group of enterprise customers, including some of the biggest law firms and corporations in the country, and we are quickly expanding. By reducing the expense of litigation industry-wide, we aim to improve access to high-quality representation and promote the alignment of legal outcomes with merit.
About the Role
We're growing quickly, and as our Product & Engineering organization expands, we're looking for someone who thrives on bringing clarity, structure, and operational excellence to fast-moving teams.
Responsibilities
As Syllo's Technical Program Manager, you'll own the operational pulse of Product & Engineering.
- Drive day-to-day execution of our software development lifecycle, maintaining alignment between teams without sacrificing speed.
This is a highly cross-functional role that requires exceptional organization, sound judgment, and the ability to balance strategic thinking with meticulous execution.
Qualifications
- 7+ years of experience in Technical Program Management, Technical Project Management, Engineering Operations, or a similar role supporting software engineering organizations.
- Demonstrated success leading execution across multiple engineering teams in a high-growth technology company.
- Strong understanding of modern software development practices, including Agile, Scrum, Git-based development workflows, CI/CD, and software release processes.
- Experience managing technical programs from planning through delivery, coordinating dependencies, resolving blockers, and driving cross-functional alignment.
- Comfortable partnering with highly technical engineering leaders while effectively communicating with Product, Design, QA, Customer Success, and executive leadership.
- Exceptional organizational skills with the ability to manage many concurrent initiatives without losing attention to detail.
- Strong judgment and the ability to balance competing priorities while helping teams make thoughtful tradeoffs.
- Proven ability to improve engineering processes and operational efficiency without introducing unnecessary bureaucracy.
- Excellent written and verbal communication skills, with the ability to translate technical work into clear updates for a broad range of stakeholders.
- Highly proactive and self-directed. You identify problems before they become blockers and build systems that help teams operate more effectively.
- Comfortable working in a fast-paced startup environment where priorities evolve quickly and ambiguity is expected.
- Bachelor's degree in Computer Science, Engineering, or a related technical field (or equivalent practical experience).
Salary Range ($160K to $190K) plus health insurance and equity.
United States - Remote Pay Range
$160,000—$190,000 USD
Similar Jobs
Cloud • Information Technology • Security • Software • Cybersecurity
Lead complex technical programs involving cloud infrastructure, data center migrations, new cloud environments, and internal services. Define project charters, plans, milestones, and deliverables; coordinate infrastructure, networking, security, engineering, and cloud operations teams; manage risks and dependencies; establish governance and process improvements; and provide executive reporting. Maintain accurate data across Jira, Confluence, dashboards, spreadsheets, and other operational systems.
Top Skills:
Ai ToolsCloud InfrastructureCloud ServicesComputer NetworkingConfluenceDashboardsData Center OperationsDod Il5Fedramp HighIso 27001JIRAServer InfrastructureSpreadsheets
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Own portfolio-level technical programs spanning product, engineering, GTM, finance, legal, security, and IT. Lead complex launches, migrations, integrations, monetization initiatives, and enterprise transformations; resolve ambiguity, manage dependencies and risks, influence executives, establish governance mechanisms, measure business impact, and mentor program managers. The role requires driving outcomes across multiple teams and time horizons without formal authority.
Top Skills:
Agile MethodologiesCloud TransformationData AnalyticsSoftware Development
Big Data • Fintech • Mobile • Payments • Financial Services
Leads complex, cross-functional technical transformation and planning programs across engineering, product, analytics, and other teams. Establishes data-driven operational frameworks, improves software delivery processes, manages risks and dependencies, aligns stakeholders, supports change adoption, and drives continuous improvement across the organization.
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
