Why Housecall Pro?
Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well.
While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.
We also offer:
- A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
- Paid holidays and flexible, take-it-as-you-need-it paid time off
- Equity in a rapidly growing startup backed by top-tier VCs
- Monthly tech reimbursements
- A culture built on innovation that values big ideas, no matter where they come from
Role Overview
As a Senior Product Manager I, you drive product strategy, expansion, and execution to power growth across Housecall Pro products. You serve as an expert practitioner accountable for driving product and commercial strategy through cross-functional influence, portfolio ownership, and business impact. You partner daily with Engineering, Design, Product Marketing, Strategy, and Operations to establish the vision, backlog, and frameworks that move our product roadmap forward rapidly and efficiently.
You make tough, high-impact decisions that shape business outcomes, bringing strong analytical rigor, deep customer empathy, and sharp design instincts to every initiative. You take ownership of your product area, optimizing how customer feedback and business inputs translate into delivered value for our service professionals (our Pros). By joining our team, you commit to driving innovation, elevating team craft, and helping build scalable software experiences.
Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.
What you do each day:
- Define product vision and strategy for your focus area, aligning market opportunities with business goals and customer needs
- Conduct market research, analyze competitive trends, and synthesize customer feedback to inform product priorities
- Collaborate with Design, Engineering, and Product Marketing to validate and execute impactful product solutions
- Guide user flow design and wireframing while partnering with go-to-market teams on positioning, pricing, and operational execution
- Lead roadmap development, backlog prioritization, and sprint planning for distributed engineering teams
- Establish key performance indicators, adoption metrics, and reporting frameworks to measure feature success and product health
- Drive product execution alongside engineering partners, resolving friction points to maintain rapid delivery momentum
- Oversee feature launches in coordination with Marketing, Sales, and Operations for seamless go-to-market execution
- Monitor post-launch adoption, analyze usage data, and iterate quickly based on qualitative and quantitative feedback
- Drive team efficiency and output quality through the strategic use of AI tools and automation
Qualifications:
- 5+ years of experience in product management
- Proven track record of leading high-impact product initiatives from concept to launch
- Experience working with large enterprise organizations and complex functional requirements
- Expertise in agile development, product strategy, product lifecycle management, and user experience principles
- Experience with product analytics and growth stack tools (i.e. Amplitude, Segment, Braze, LaunchDarkly)
- Proven experience driving team efficiency or output quality through the strategic use of AI tools and automation
- Bachelor's degree in a related field or equivalent work experience
What will help you succeed:
- A multi-dimensional background with a breadth of cross-functional interests or depth of specialized mastery
- Personal resilience to learn from scratch, and successfully thrive in ambiguity
- Passionate about user experience with deep customer empathy and a strong bias toward action
- Exceptional project management capabilities with the ability to operate effectively at both strategic and tactical levels
- Excellent problem-solving, organizational, and analytical skills within a metrics-driven, fast-paced environment
Location Dependent Information
This role is open to candidates and the expected salary range for this role is $128,000-$161,000 + equity. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.
Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.
Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.
We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.
Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote
Privacy Notice for California Job Candidates - Housecall Pro
Use of Artificial Intelligence in Hiring and Engagement Processes: we may use artificial intelligence (AI)-powered tools to support the review and evaluation of employment and independent contractor applications, including screening and qualification assessments. All final hiring and engagement decisions are made by human representatives, not AI tools.
Similar Jobs
.png)
.png)
What you need to know about the Charlotte Tech Scene
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
