Housecall Pro
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Leads managers and team leads responsible for inside sales and customer success initiatives in a fintech environment. Oversees hiring, coaching, performance management, operating plans, capacity planning, and customer engagement. Uses Salesforce, Snowflake, Omni, analytics, AI, and automation to improve sales conversion, financial product adoption, retention, productivity, and customer outcomes. Partners cross-functionally on fintech launches while ensuring responsible selling, disclosures, risk policies, and regulatory compliance.
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Owns product strategy, roadmap, and execution for AI-powered experiences serving home service professionals. Responsibilities include researching workflows, defining requirements, shaping model behavior and user experiences, prioritizing roadmaps, establishing product and AI performance metrics, coordinating launches, and improving products through customer feedback and analytics. The role partners closely with Engineering, Design, Data, Marketing, Sales, Customer Success, Operations, and AI platform teams.
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Conduct consultative inside sales for Housecall Pro’s Voice product, guiding home service professionals from booking through close. Build trust by understanding customer challenges, demonstrate how the product improves call handling and business operations, drive product adoption and recurring revenue, collaborate cross-functionally, adapt to product updates, and meet daily call and demo activity metrics.
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Leads managers and team leads responsible for customer success and fintech product adoption. Develops operating plans, performance rhythms, hiring and onboarding programs, and coaching practices. Uses Salesforce, Snowflake, Omni, analytics, AI, and automation to improve engagement, conversion, retention, productivity, and financial product adoption. Partners cross-functionally on launches and go-to-market initiatives while ensuring responsible selling, disclosures, risk policies, and regulatory compliance.
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Leads multi-channel lifecycle marketing across email, SMS, and in-app messaging. Develops personalized campaigns using Liquid and Mustache, configures webhooks and event tracking, segments audiences, conducts A/B testing, and analyzes campaign performance. Collaborates with Product, Data, Martech, Engineering, content, and design teams to optimize customer engagement and conversions while maintaining regulatory compliance with GDPR, CAN-SPAM, and TCPA.
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Generates and qualifies mid-market leads through phone, email, and social media outreach. Builds prospect relationships, communicates product value, researches target markets, manages qualified-lead pipelines, updates CRM systems, and collaborates with sales teams to drive enrollment of home service professionals.
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Generates and qualifies leads for Housecall Pro’s SaaS solutions by contacting prospects through phone, email, and social media. Builds relationships, understands customer needs, communicates product value, manages the qualified sales pipeline in CRM systems, researches target markets, and collaborates with sales teams to drive customer enrollment and meet performance goals.
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Generate and qualify leads for Housecall Pro by contacting prospects via phone, email, and social media. SDRs research target markets, understand home service businesses’ needs, communicate product value, build prospect relationships, manage qualified-lead pipelines, update CRM systems, and collaborate with sales teams to drive new customer enrollment. The role requires meeting sales goals, handling rejection, adapting to changing strategies, and working full time with occasional Saturday shifts.
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Leads hands-on creative development for performance marketing campaigns across paid social channels. Owns concepts, storyboards, art direction, video production, editing, motion graphics, static ads, AI-assisted workflows, testing strategies, and final delivery. Partners with Growth Marketing to apply performance insights, mentors creative talent, directs creator and live-action content, and maintains a high-volume pipeline of conversion-focused advertising.
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Develop product marketing strategies using customer insights and competitive intelligence. Lead messaging, content, go-to-market planning, product launches, performance tracking, and post-launch optimization. Collaborate with product, marketing, sales, customer success, and operations teams while mentoring junior marketers and enabling revenue growth through customer-focused storytelling and data-driven decisions.
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Lead Housecall Pro’s pricing and monetization strategy, establishing governance, lifecycle processes, segmentation frameworks, metrics, and scalable operating capabilities. Partner with executive and cross-functional teams to optimize customer value, revenue growth, and pricing performance. Advise leadership on monetization opportunities, build and develop a high-performing team, and integrate AI and emerging technologies into organizational strategy and operations.
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Manage revenue accounting and monthly close activities under ASC 606 and US GAAP. Lead revenue reconciliations, deferred revenue and cash accounting, audits, internal controls, technical accounting research, and financial analysis. Partner with Sales Operations, Billing, Engineering, and Product teams on contracts and launches. Improve accounting systems and workflows while mentoring direct reports and supporting scalable financial operations.
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Supports revenue accounting through monthly close activities, journal entries, account reconciliations, revenue recognition under ASC 606, transaction analysis, variance investigation, audit preparation, and financial reporting documentation. Collaborates with Finance, Sales, and Operations to resolve discrepancies and improve accounting workflows. The role requires strong attention to detail, analytical problem-solving, and familiarity with GAAP, accounting systems, spreadsheets, SaaS billing, and payment processing.
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Sell Housecall Pro to mid-size home service businesses via consultative, account-based selling. Run 3–4 product demos daily, manage pipeline, close deals, coordinate onboarding with specialists, and collaborate with SDRs and other AEs to grow key accounts.
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Sell Housecall Pro to mid-market home service businesses using consultative, account-based techniques. Run multiple 60–90 minute demos daily, manage pipeline, close deals, and coordinate onboarding with specialists to ensure customer success and long-term partnerships.
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Leads product vision, strategy, roadmap, and execution for the Estimates experience across templates, pricing, and workflows. Drives cross-functional alignment across engineering, design, marketing, sales, and operations; manages dependencies with adjacent product areas; writes detailed requirements; uses research and data to improve user experience; shapes AI direction; monitors KPIs; and mentors product managers.
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Conduct consultative full-cycle sales for home service professionals, from initial engagement and demos through closing and account management. Build trusted customer relationships, increase product adoption and recurring revenue, adapt to product developments, collaborate cross-functionally, maintain call and demo activity metrics, and use customer-focused communication and problem-solving to drive successful sales outcomes.
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Engage inbound and outbound prospects to understand their business needs, demonstrate HCP Assist, overcome objections, and drive customer enrollment. The role involves prospect research, pipeline development, product presentations, customer communication, and tailored solution selling. Success requires strong sales, problem-solving, organizational, and collaboration skills in a fast-paced SaaS environment.
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Leads Housecall Pro’s product design function, setting its strategic vision, scaling the design organization, developing leaders, and driving user-centered product innovation. Partners with product, engineering, marketing, and executive leadership to integrate design into product development, establish design metrics, scale a generative design system, and improve customer and business outcomes. The role also advances design processes, tools, AI adoption, and organizational effectiveness.
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Lead mobile customer acquisition across paid and organic channels, including Apple Search Ads, Google App Campaigns, paid social, and ASO. Own mobile measurement, attribution, forecasting, reporting, testing, and investment decisions. Partner with Product, Engineering, Analytics, Creative, and Lifecycle teams on tracking, app-store optimization, creative development, and acquisition programs. Coach team members, launch new channels, and improve performance through experimentation, competitive analysis, and automation.
