Senior Manager Revenue / O2C Accounting

We are looking for a Senior Manager, Revenue & Order‑to‑Cash (O2C) – Accounting to join our growing Revenue & O2C Accounting team. This role will be a senior leader helping us scale our revenue and O2C processes across all channels (D2C, Retail, Commercial), strengthen our operating and control environment, and support key Go To Market (GTM) initiatives.

This is a remote role based in the U.S. We welcome candidates across continental U.S. time zones.

As a Senior Manager in our Revenue & O2C Accounting organization, you will:

• Own and improve critical parts of the revenue and O2C lifecycle from an Accounting perspective — from order/contract through billing, collections, cash application, and revenue recognition
• Ensure our processes and controls are accurate and scalable with clear documentation and strong audit support
• Partner closely with GTM and operations teams (Sales, Commercial, E‑comm, MX, Rev Ops, Business Systems, FP&A) to make sure new products, offers, and contracts are operationalized correctly in our systems and reflected accurately in our financials
• Lead and develop a high‑performing team of accountants and/or analysts

• Support or own monthly and quarterly close for assigned revenue and O2C areas, including key journal entries, reconciliations, and flux analyses tied back to system reports
• Help ensure ASC 606‑compliant revenue recognition across hardware, memberships, services, and bundled or promotional offers
• Translate accounting conclusions and policy into practical processes, schedules, and controls that can be operated reliably by the broader team
• Provide clear, concise analysis and insights to FP&A and Finance leadership on revenue and O2C trends, movements, and risks

• Own or co‑own critical pieces of the end‑to‑end O2C process, including order/contract intake, billing, collections, cash application, and dispute/chargeback handling
• Design and maintain standard operating procedures (SOPs) and process flows by channel and system, with clear hand‑offs and responsibilities across Accounting, AR, Rev Ops, MX, Logistics, and Business Systems
• Help build and operate a control framework across O2C and revenue (e.g., contract review, completeness and cutoff, reserves, payment processor settlement, unapplied cash, returns and other contra‑revenue)
• Work closely with payment gateways and processors (and our internal owners) to ensure clean settlement, accurate fees and FX, and timely, reconcilable data into the GL

• Partner with Business Systems and Rev Ops on ERP (NetSuite), billing/CPQ, subscription billing, and payment tooling to support accurate accounting and efficient operations
• Establish and track KPIs and health metrics across revenue and O2C
• Identify pain points in processes and drive remediation projects with clear owners, timelines, and success criteria

• Lead and develop a team of direct reports, setting clear expectations, providing coaching, and supporting career growth
• Act as a trusted partner to cross‑functional teams, explaining complex accounting and O2C topics in plain language and helping balance speed, risk, and scalability
• Represent Revenue/O2C Accounting in projects and audits, including walkthroughs, testing, and responses to internal and external auditors

• 10+ years of progressive experience in Accounting/Finance, with meaningful exposure to revenue accounting and/or O2C/AR processes (combination of Big 4/consulting and industry preferred)
• Strong knowledge of U.S. GAAP and ASC 606, including how contract terms and O2C flows impact revenue recognition
• Demonstrated experience owning or materially improving revenue and/or O2C processes in a complex, multi‑channel environment (e.g., D2C, Retail, Commercial)
• People management experience (direct reports) and a track record of building or developing teams
• Strong analytical and problem‑solving skills with a data‑driven approach
• Excellent communication and influencing skills; able to work effectively across Finance, Sales/Commercial, MX, Rev Ops, and Business Systems

• CPA (or equivalent) strongly preferred
• Experience in high‑growth, multi‑channel environments and/or public‑company/SOX readiness
• Hands‑on exposure to AR/O2C operations (billing, collections, cash application, chargebacks/deductions) and/or membership/subscription models
• Familiarity with tools like FloQast, BI platforms, and advanced Excel/Google Sheets a plus

• Remote, United States
• Open to candidates across continental U.S. time zones. Occasional travel may be required for team or cross‑functional meetings