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Wells Fargo

Senior Manager, Lending Operations - Asset Based/Syndicated Loans

Posted 5 Hours Ago
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Hybrid
Charlotte, NC, USA
Senior level
Hybrid
Charlotte, NC, USA
Senior level
Leads commercial lending operations for asset-based and syndicated loan portfolios. Manages 6–10 servicing representatives, oversees end-to-end loan servicing, settlements, reconciliations, accruals, fee administration, documentation compliance, EOD/EOM controls, variance analysis, and risk mitigation. Partners with relationship managers, underwriters, collateral teams, and external clients. Drives service quality, process improvements, system enhancements, UAT, policy implementation, and talent development.
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Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all the elements that help you thrive, in one place. #LivingTheWellLife means you're supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it! Wells Fargo ranked in the top three on the 2024 LinkedIn Top Companies List of best workplaces "to grow your career" in the U.S. Learn more about the career areas and business divisions at wellsfargojobs.com.
About this role
Wells Fargo is seeking a Lending Operations Senior Manager to join Commercial Banking Operations on the Capital Finance Operations (CFO) team within Wholesale Operations.
The Capital Finance Operations team supports Capital Finance by delivering comprehensive asset-based lending solutions, including sole lender, agented, and syndicated structures. These solutions serve asset-rich companies across the U.S., U.K., and Canada, spanning a wide range of industries.
This role sits within the Lending Servicing function and is responsible for end-to-end life-of-loan servicing activities. The scope includes client loan servicing, syndicated facilities, bought participations, and payoffs for Asset-Based Lending (ABL) portfolios. The role supports revolving and term loan facilities, as well as accounts payable activities, including pass-through expense billings such as field exams, appraisals, and legal fees.
Success in this role requires demonstrated leadership experience in:
  • Asset-Based Lending (ABL) operations, including account maintenance, settlements, accruals, and fee administration
  • Accounting and reconciliation oversight, ensuring accurate debit/credit processing and financial integrity
  • Interpretation and execution of complex credit and loan agreements, ensuring adherence to contractual terms
  • End-to-end operational governance, including review and approval of daily activity and completion of all EOD/EOM deliverables
  • Financial performance oversight, including preparation for and participation in EOM variance analysis and reporting
  • Client and partner collaboration, supporting Relationship Managers, Underwriters, and Collateral teams to deliver seamless service
  • Service excellence and risk mitigation, ensuring SLA attainment and minimizing errors and operational losses
  • Process optimization and team efficiency, identifying and implementing continuous improvement opportunities
  • Operational change leadership, including participation in enhancement initiatives and UAT testing for LUCAS (Loan Underwriting Collateral Analysis System)
Join the industry's #1 lead arranger and bookrunner of syndicated asset-based loans (YTD 9/2024, Source: Refinitiv/Wells Fargo).
In this role, you will:
  • Manage a multi-location staff of 6 to10 Commercial Loan Servicing Representatives
  • Manage and develop large Loan Production, Loan Servicing, and Commercial or Real Estate Construction Loan teams responsible for loan processing, documentation, pre-closing or closing tasks, loan monitoring, loan servicing, or underwriting activities
  • Engage and influence stakeholders, internal partners, and peers associated with the Lending Operations functional area
  • Identify and recommend opportunities for process improvement and risk control development within Lending Operations functional area
  • Participate in the formulation and implementation of new and revised systems, policies, and guidelines
  • Oversee implementation of practices to ensure compliance with Wells Fargo legal, investor, regulatory, or business policies
  • Determine appropriate strategies and actions of Lending Operations team to meet moderate to high-risk deliverables
  • Interpret and develop policies and procedures for meeting compliance, risk management, and quality standards
  • Collaborate with and influence all levels of professionals, including experienced managers
  • Interact with external customers throughout the conducting of loan processing and liquidations evaluation
  • Provide quality customer service
  • Manage allocation of people and financial resources for Lending Operations
  • Develop and guide a culture of talent development to meet business objectives and strategy
Required Qualifications:
  • 7+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 3+ years of management or leadership experience
Desired Qualifications:
  • Extensive experience leading Asset-Based Lending (ABL) servicing operations, with responsibility for accuracy, controls, and delivery across complex, high-volume loan portfolios
  • Demonstrated capability to lead and scale teams through operational complexity, setting priorities, driving execution, and ensuring consistent performance under tight deadlines
  • Deep understanding of ABL loan documentation and credit agreements, with experience guiding teams in the interpretation and application of contractual requirements
  • Strong background in ABL accounting and financial operations, including reconciliation, settlements, accruals, and fee administration, with a leader's focus on risk management and accuracy
  • Experience establishing and overseeing EOD/EOM operational controls, including financial variance analysis, escalation, and senior-level communication
  • Proven ability to set and enforce service standards, driving SLA performance, issue resolution, and reduction of operational errors and losses
  • Track record of leading process improvement and operational change initiatives, including collaboration on system enhancements and UAT within lending platforms
Job Expectations:
  • Willingness to work on-site at stated location on the job opening.
  • This role offers a hybrid work schedule.
  • Ability to travel up to 10% of the time.
  • This position is not eligible for Visa sponsorship.
Posting End Date:
29 Sep 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#BI-Hybrid

Wells Fargo Charlotte, North Carolina, USA Office

355 W Martin Luther King, Jr BLVD, Charlotte, NC, United States, 28202

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