Jobs at Wells Fargo

Leads enterprise technology investment portfolio management, strategic planning, initiative definition, executive reporting, and cross-technology programs. Advises senior technology and business leaders, resolves complex enterprise challenges, translates strategic vision into executable initiatives, and oversees portfolio performance, benefits, costs, and operational health. The role requires strong executive communication, analytical ability, and experience managing complex technology projects and programs in a large enterprise environment.

Leads systems operations and reliability initiatives across platform, application, and engineering teams. Responsibilities include infrastructure planning, production issue resolution, technical change decisions, observability, incident and change management, automation, cloud-native architecture, Kubernetes and OpenShift operations, resiliency engineering, and technical debt remediation. The role drives self-service and operational toil reduction through scripting, infrastructure automation, SRE practices, and Generative AI or agent development, with occasional on-call coverage.

Lead enterprise privileged access management architecture and strategy, driving CyberArk and secrets-management integrations, vault modernization, just-in-time access, credential lifecycle automation, non-human identity governance, and cross-team implementation. Advise executives, define engineering standards and roadmaps, and partner with Cloud, Infrastructure, App Dev, and Risk to scale secure privileged access across the organization.

Leads enterprise Identity and Access Management onboarding, integration, validation, governance, and operational programs. Manages IAM professionals, oversees application integrations, validates identity data, entitlements, provisioning, role models, and access controls, and ensures regulatory compliance. Drives automation, process improvement, metrics, risk remediation, and stakeholder alignment across cybersecurity, technology, audit, compliance, and business teams. Provides strategic guidance on IAM risks and develops secure, scalable access governance capabilities.

Lead day-to-day Redis and OpenShift platform operations, including cluster builds, maintenance, upgrades, monitoring, troubleshooting, incident response, and decommissioning. Develop automation and remediation workflows using Python, Bash, GitOps, and AI-assisted tools. Build observability solutions, improve reliability and resilience, enforce security and compliance controls, conduct root-cause analysis, and drive operational improvements across engineering, SRE, security, and development teams. Participate in on-call rotations and work onsite.

Lead and develop a branch team to acquire, deepen, and retain customer relationships across deposits, lending, cards, and investments. Drive sales performance through coaching, performance management, cross-partner collaboration, digital adoption, and disciplined risk and compliance management. Complete a Branch Manager Readiness Program before transitioning to a Branch Manager role.

Conduct penetration testing of web, mobile, and API applications using manual techniques and automated DAST tools. Configure scanners, analyze and validate findings, triage false positives, document vulnerabilities, and collaborate with development and security teams on remediation. Apply AI-enhanced security tools responsibly while accounting for model limitations, privacy, compliance, and ethical considerations. Contribute to testing methodology improvements, peer reviews, stakeholder communication, and knowledge sharing.

Designs and accelerates AI-enabled capabilities across ITSM products, initially Incident, Change, and Problem Management. Translates workflows into practical solution architectures, evaluates automation and AI patterns, prototypes capabilities, and guides implementation. Partners with product, engineering, architecture, platform, and governance teams to ensure scalable, supportable, risk-aligned solutions. Coaches teams on AI design tradeoffs, influences strategy, and establishes repeatable patterns and success measures across multiple ITSM offerings.

Lead design and delivery of enterprise-scale, hybrid data architectures; advise senior leadership; modernize legacy systems; define patterns for application, analytics, workflow, and AI workloads; mentor teams; balance scalability, security, TCO, and ROI while enabling migration to target architectures.

Build and manage consumer and business banking relationships through discovery conversations, tailored deposit, lending, credit, and investment solutions, proactive outreach, referrals, and digital banking education. Resolve account service needs, document customer interactions, follow risk and compliance procedures, and collaborate with Wealth, Home Lending, and Business Banking partners. The role requires licensing, SAFE registration, Saturday availability, and strong customer relationship skills.

Lead and develop a branch team to drive sales, deepen customer relationships, and manage operational risk. Coach bankers, execute branch routines, partner with internal lines, promote digital solutions, and ensure compliance while achieving growth in deposits, lending, and other retail products. Complete a Branch Manager Readiness Program to transition into a Branch Manager role.

Leads enterprise performance engineering and testing for critical wealth management platforms. Responsibilities include designing and executing load, stress, chaos, failover, breakpoint, and disaster recovery tests; diagnosing application, infrastructure, network, and configuration bottlenecks; developing tuning and resiliency strategies; creating observability patterns and queries; advising leadership; mentoring engineers; and coordinating cross-functional performance and stability initiatives.

Leads enterprise systems operations and business SRE strategy for critical infrastructure platforms. Advises senior leadership, develops large-scale reliability and support solutions, resolves complex infrastructure challenges, translates business objectives into engineering solutions, recommends technology innovations, and mentors technical teams. The role requires production support management, systems engineering, infrastructure operations, monitoring and observability expertise, and strong stakeholder engagement.

Lead operational support for domestic and international money transfer applications, including Payment Broker, EMTS, and GMTS. Handle alerts, incidents, service requests, changes, problem management, and start- and end-of-day activities. Lead major production incidents and on-call rotations, assess complex technical issues, advise on system architecture and infrastructure planning, and approve technical enhancements. Collaborate with engineering teams and stakeholders to maintain reliable, controlled application operations.

Leads enterprise AI solutions strategy, product management, governance, adoption, and roadmap execution for employee-facing productivity and automation platforms. Oversees AI initiatives involving machine learning, natural language processing, robotic process automation, and generative AI while ensuring security, compliance, responsible AI, and measurable business outcomes. Manages teams, budgets, executive stakeholders, market strategy, talent development, and enterprise technology transformation in a regulated environment.

Leads enterprise IAM initiatives by partnering with business, technology, and product stakeholders; translating access requirements into IAM solutions; driving adoption and migrations; remediating access risks; interpreting security controls; and influencing product roadmaps. Mentors staff and applies AI-assisted tools responsibly while ensuring security, compliance, privacy, and ethical standards.

Lead modernization of enterprise identity governance by migrating applications from legacy platforms to Saviynt. Configure access reviews, certifications, entitlement management, workflows, and identity lifecycle processes; develop integrations with ServiceNow, CyberArk, and enterprise applications; support testing, deployment, reconciliation, documentation, audits, and production readiness. Provide technical leadership, mentorship, stakeholder collaboration, and responsible use of AI-assisted development tools in secure, compliant environments.

Lead definition and execution of card systems and data architecture strategy. Design target-state architectures (lakehouse, streaming, data mesh, knowledge graphs), drive integrations and APIs, ensure compliance and resiliency, and collaborate with product, engineering, and infrastructure to deliver scalable data platforms supporting analytics, reporting, and AI capabilities.

Leads enterprise architecture and strategy for metadata management, data lineage, governance, observability, and AI-enabled data platforms. Defines scalable ingestion, scanning, cataloging, and lineage solutions; expands metadata coverage; supports regulatory and operational requirements; and advances AI-assisted discovery and governance. Provides technical leadership across agile teams, mentors engineers, influences senior leaders, and drives modernization, platform transformation, and cross-domain architectural decisions across a regulated financial services environment.

Provides executive administrative support to two senior Human Resources leaders in Labor and Employee Relations. Responsibilities include calendar and travel management, confidential correspondence, office procedures, research and budget data compilation, meeting coordination, process improvement, issue resolution, and cross-functional collaboration. The role requires sound judgment, organization, discretion, and responsiveness in a hybrid Charlotte, North Carolina work environment.