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US Bank

Senior Enterprise Payments Program Manager

Posted Yesterday
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In-Office
Charlotte, NC, USA
120K-141K Annually
Senior level
In-Office
Charlotte, NC, USA
120K-141K Annually
Senior level
Lead large, complex enterprise payments programs to define strategy, establish governance, coordinate cross‑business initiatives, and drive execution. Influence product, technology, operations, risk, legal, and external partners (payment networks, processors) to deliver scalable money‑movement capabilities, adoption, and measurable outcomes in a matrixed organization.
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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

U.S. Bank’s Digital Assets and Emerging Money Movement team is seeking an effective Senior Program/Project Manager with demonstrated program leadership and project management experience to contribute to the success of our enterprise money movement initiatives. This role sits within a new and evolving team focused on enterprise‑level money movement strategy.

This individual will lead and direct large, complex programs in support of the bank’s overall money movement strategy. The role provides direction to project staff across multiple workstreams and stages within assigned programs, establishes program governance, and drives execution to ensure initiatives are implemented, adopted, and operating effectively. The Senior Program/Project Manager translates corporate objectives into clear program objectives, operating practices, and measurable outcomes.

The Emerging Money Movement team operates with an enterprise‑first mandate and is not aligned to a single business line. While individual business lines retain ownership of their own product roadmaps and growth strategies, this team focuses on cross‑line‑of‑business coordination, optimization, and reuse of money movement capabilities to reduce duplication and drive enterprise‑wide efficiency.

The team is evolving from a historical focus on external advocacy and industry engagement toward a model centered on internal enterprise program leadership and strategic coordination. This role operates within a heavy partnership model, working closely with product leaders across business lines, platform, operations, and technology teams, as well as legal, risk, compliance, and advocacy partners. The role also interfaces externally with payment networks and industry partners, including Visa, Mastercard, and other payment system operators.

Due to the enterprise scope of this work, there will be intentional organizational friction, requiring strong alignment, influence, and leadership across teams without direct authority. The successful candidate will balance strategic leadership with disciplined execution, shaping direction, priorities, and investment decisions while driving delivery of emerging and traditional money movement capabilities at scale.

Basic Qualifications

  • Bachelor's degree or equivalent work experience 

  • At least 10 years experience with tools and techniques for planning, organizing, monitoring and controlling IT projects.

Preferred Qualifications:

  • Significant experience leading large, complex, cross‑functional programs within a financial services or payments environment

  • Deep understanding of money movement, payments, or transaction‑based platforms, including experience with traditional and emerging payment rails

  • Demonstrated ability to operate effectively in enterprise‑level, matrixed organizations with influence across business lines and functions

  • Experience translating enterprise strategy into executable programs, governance models, and measurable outcomes

  • Strong partnership experience with product, technology, operations, risk, legal, and compliance teams in regulated environments

  • Experience engaging with external partners and vendors, including payment networks, processors, or financial technology providers

  • Proven ability to navigate ambiguity and intentional organizational friction while driving alignment and decision‑making without direct authority

  • Executive‑level communication skills, including experience preparing decision materials and recommendations for senior leadership

**The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.**

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119,765.00 - $140,900.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

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