Jobs at US Bank

Manage blockchain-enabled payment products from concept through ongoing enhancement. Define requirements, roadmaps, use cases, priorities, and success metrics; collaborate with technology, architecture, operations, risk, legal, compliance, finance, and business teams; support delivery, testing, implementation, and optimization; and monitor market trends, product performance, and client feedback in a regulated banking environment.

Lead enterprise Technology Project Portfolio Management (PPM) strategy, roadmap, tools, integrations, reporting, and governance. Partner with Finance, HR, and technology leaders to align investments, capacity, demand, and workforce planning. Communicate portfolio insights and drive transformation, change management, and executive decision-making.

Manages full-cycle recruiting for Operations and business support roles, including intake meetings, sourcing, screening, interviewing, candidate assessment, offers, and onboarding support. Advises hiring managers on recruiting strategies, talent availability, market insights, and selection practices. Maintains candidate pipelines, delivers a strong candidate experience, tracks recruiting activity in Workday, ensures compliance, monitors metrics, and manages multiple requisitions in a high-volume environment.

Conduct periodic reviews of high-risk customer profiles for KYC and BSA/AML compliance. Analyze customer data, validate documentation, assess risk indicators, document findings, escalate suspicious activity, collaborate with compliance and business teams, and support process improvements while managing risk-based review queues.

Lead operational health, incident/change/release management, and test automation for the enterprise Workday platform. Coordinate bi-annual releases, tenant migrations, environment governance, and regression testing. Drive automation, monitor KPIs and dashboards, manage stakeholders and vendors, and deliver executive reporting to improve reliability, reduce incidents/MTTR, and increase automated regression coverage.

Manages compensation consulting relationships with HR business partners and line-of-business leaders. Designs incentive plans, evaluates jobs, develops salary grade models and compensation guidance tools, advises on compensation policies and wage-and-hour regulations, and supports reorganizations and job redesign. May deliver compensation training and provide expertise in market pricing, exemption determinations, and workforce needs. The role requires significant compensation experience, analytical ability, HR and regulatory knowledge, strong communication, and onsite work at least three days weekly.

Develops and leads content strategy and copywriting across digital marketing channels. Creates customer-focused content for product pages, campaigns, emails, thought leadership, virtual events, and multimedia assets. Establishes messaging, voice, tone, editorial standards, and governance while partnering with Marketing, Product, UX, SEO, Analytics, Creative, and Compliance teams. Uses customer journey insights, SEO, analytics, and performance data to optimize engagement, conversion, brand authority, and business growth.

Lead accounting and financial reporting for trust, wealth management, asset management, fiduciary, and related investment businesses. Oversee monthly/quarterly/annual close, ensure U.S. GAAP and regulatory compliance, maintain internal controls, support audits and examinations, drive process improvements with business partners, and manage and develop the accounting team.

Lead development and execution of resolution strategies for large, complex Commercial Real Estate problem loans. Negotiate with borrowers and participant lenders, manage bilateral and syndicated credits, evaluate recovery opportunities, present recommendations to senior management, advise business partners, maintain legal/insolvency knowledge, and mentor junior workout professionals.

Designs, scripts, tests, implements and maintains moderate-complexity desktop and robotic process automations. Creates test plans/data, executes performance tests, troubleshoots issues, documents procedures, estimates project timelines and participates in automation feasibility and implementation efforts.

Design and evaluate compensation programs and incentive plans, create salary grade models and guidance tools, advise HR business partners and managers on compensation policy and FLSA issues, support reorganizations, job design/market pricing, deliver compensation training, and provide analytical and process facilitation support to business lines.

The Business Line Risk Manager advises Global Accounting & Operations on identifying, assessing, monitoring, and managing existing and emerging risks. The role translates enterprise risk requirements into business guidance, coordinates risk program activities, and serves as the SOX Coordinator. Responsibilities include maintaining SOX documentation, training stakeholders, coordinating quarterly certifications and annual control testing, gathering evidence, and communicating risk and control matters to executives. The position requires strong knowledge of financial services regulations, risk, compliance, audit, business operations, and controls.

Supports Deposit and Payment Solutions Relationship Managers in managing customer relationships within Private Capital Global Asset Management. Serves as a customer liaison, analyzes financial data, prepares proposals, identifies needs, coordinates referrals, ensures accurate account and product implementation, and assists with client and product training. More senior employees may manage or co-manage assigned client relationships.

Lead complex, horizontal technology audit projects focused on application controls, cloud, data, and emerging technologies. Supervise and coach audit staff, assess control environments, identify and escalate risks, support cloud migration assurance, and partner with business and RCA stakeholders to improve risk management and compliance.

Design, build, and support AWS and Azure cloud infrastructure. Develop Terraform infrastructure-as-code, Python automation, policy-as-code with Checkov, and CI/CD pipelines using GitHub, GitLab, or Bitbucket. Troubleshoot complex platform and production issues, improve reliability and operational excellence, enforce governance and compliance, and collaborate with engineering, security, and platform teams on scalable, secure, highly available solutions.

Reviews, negotiates, and closes complex commercial real estate and commercial loans while protecting the bank’s interests. Manages loan portfolios from approval through payoff or maturity and coordinates with relationship managers, customers, attorneys, construction consultants, and title companies. Responsibilities include administering construction loans, term loans, borrowing-base lines, subscription lines, and other secured or unsecured credit products.

Owns the Payments Observability product roadmap, backlog, and strategy. Partners with engineering, SRE, operations, and business teams to improve service reliability, monitoring, alerting, and customer experience. Defines reliability metrics, KPIs, and service health indicators; prioritizes initiatives; analyzes incidents and performance trends; creates operational and executive reporting; and drives adoption of observability best practices across payment platforms.

Leads investment and insurance compliance professionals across broker-dealer examination, complaints, and associated-person activity review programs. Oversees risk management frameworks, regulatory examinations, investigations, reporting, corrective actions, licensing, training, third-party system providers, and internal audits. Partners with compliance, legal, human resources, supervision, sales management, and senior leadership to maintain regulatory adherence, improve processes, and address emerging risks.

Owns and maintains the enterprise Authoritative Source Library, including compliance requirements, impact ratings, oversight assignments, training, reporting, quality control, and governance. Manages regulatory content across Archer and ServiceNow, supports eGRC workflows, and leads cross-functional projects. Requires strong knowledge of financial services regulations, risk, compliance, audit, business operations, process facilitation, project management, communication, and stakeholder relationship management.

Provides legal, regulatory, product, and risk guidance for digital assets, blockchain, money movement, and next-generation payments. Advises on the GENIUS Act and emerging regulations, evaluates impacts on strategy and product design, supports digital asset commercialization, mitigates regulatory and operational risks, reviews commercial agreements, and counsels business, risk, compliance, technology, and leadership teams.