Senior Director, Data & AI – Americas

The Senior Director, Data & AI is responsible for building and operating regional data and artificial intelligence capabilities that deliver measurable business value across DP World Americas.

This role owns the practical application of data, analytics, and AI, working closely with business leaders, Technology domain leaders, and the Regional Transformation team to identify, prioritize, and operationalize real-world use cases that improve decision-making, efficiency, and performance.

The focus of this role is disciplined execution and adoption, supported by targeted experimentation and test-and-learn approaches that are explicitly tied to measurable business outcomes. Data and AI are capabilities that are key enablers and embedded into business workflows and transformation initiatives.

KEY ACCOUNTABILITIES

DATA AND AI CAPABILITY OWNERSHIP

• Establish and own the regional Data & AI capability for the Americas, aligned with Group standards and strategy
• Define a clear, pragmatic roadmap for analytics and AI adoption focused on business outcomes

• Ensure data and AI capabilities are scalable, secure, and fit for purpose in partnership with Core Platforms and Enterprise Systems

  
  

BUSINESS USE CASE DEVELOPMENT AND ADOPTION 

• Partner with business leaders and the Regional Transformation team / Business PMO across Ports & Terminals, Contract Logistics, Freight Forwarding, and Corporate functions to identify high-value data and AI use cases
• Prioritize use cases based on business impact, feasibility, and readiness — not technology novelty
• Lead delivery of data and AI solutions into production environments and operational workflows

• Drive adoption by ensuring solutions are usable, understood, and embedded into day-to-day decision-making

  
  

TRANSFORMATION PARTNERSHIP AND VALUE DELIVERY

• Work closely with the Regional Transformation team and Business PMO (Carey Boone’s organization) to align data and AI initiatives to approved transformation programs and business priorities
• Support transformation initiatives by embedding data, analytics, and AI capabilities into defined operating model changes and business outcomes
• Ensure data and AI initiatives flow through established transformation governance, prioritization, and value-tracking mechanisms

• Partner on benefit realization by defining measurable outcomes and supporting adoption within transformation initiatives

  
  

ANALYTICS AND REPORTING ENABLEMENT

• Consolidate and mature regional analytics and reporting capabilities, including dashboards and self-service analytics
• Establish standards for data definitions, metrics, and reporting consistency in coordination with business stakeholders

• Ensure analytics solutions support operational, commercial, and executive decision-making

  
  

APPLIED AI AND ADVANCED ANALYTICS

• Own the regional application of AI and advanced analytics, including predictive, optimization, and automation use cases
• Translate business problems into practical data and AI solutions in collaboration with domain experts
• Ensure AI solutions are explainable, governed, and aligned with regulatory and ethical expectations

• Maintain a disciplined, outcome-driven approach to AI delivery and usage

  
  

DATA GOVERNANCE AND QUALITY (REGIONAL EXECUTION)

• Partner with Group and Enterprise teams to execute data governance, quality, and stewardship practices in the region
• Ensure data used for analytics and AI is reliable, trusted, and appropriate for decision-making

• Support compliance with data privacy, security, and regulatory requirements

  
  

COLLABORATION AND ENABLEMENT

• Work closely with Core Platforms to ensure appropriate infrastructure, tooling, security, and operational support for data and AI workloads
• Partner with Enterprise Systems and domain Technology leaders to integrate data and AI solutions into existing platforms

• Enable business and Technology teams to responsibly consume and extend data and AI capabilities

  
  

LEADERSHIP AND TEAM DEVELOPMENT

• Build and lead a small, high-impact regional team focused on analytics, data engineering, and applied AI
• Develop internal capability through coaching, standards, and reusable delivery patterns

• Use partners selectively to accelerate delivery where appropriate

  
  

SCOPE AND BOUNDARIES

• This role owns regional data and AI capability and application, not core infrastructure or enterprise system ownership
• Data and AI initiatives are aligned to and delivered in partnership with Regional Transformation governance and Business PMO processes

• Accountability is focused on practical delivery, adoption, and measurable business impact

  
  

QUALIFICATIONS, EXPERIENCE & SKILLS

• Bachelor’s degree in Technology, Data, Engineering, Analytics, or related field; advanced degree preferred
• 12–15+ years of experience in data, analytics, or technology leadership roles within complex enterprises
• Demonstrated experience delivering analytics and AI solutions into production environments
• Strong ability to translate business problems into data-driven solutions
• Experience in logistics, supply chain, operations, or asset-intensive environments preferred
• Strong business acumen and outcome orientation
• Pragmatic, grounded approach to AI and analytics
• Ability to partner effectively with transformation and PMO organizations
• Comfortable operating with ambiguity while delivering tangible results

• Clear communicator who can demystify data and AI for business leaders

  
  

Please note: This position does not offer sponsorship for employment visas. Applicants must be legally authorized to work in The United States without sponsorship now or in the future.

ABOUT DP WORLD

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. 

With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. 

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.

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