Lead Digital Product Owner

About this role:
Wells Fargo is seeking a Lead Business Execution Consultant (L2 Product Area Analyst) in our Branch Systems & Technology as part of Consumer Technology. Learn more about the career areas and business divisions at wellsfargojobs.com.
The Integrated Agent Desktop (IAD) product is modernizing how customer facing employees serve our customers, designed to simplify how bankers, tellers, and customer service agents access systems, authenticate customers, and complete servicing workflows.
An integral part of this IAD product portfolio and experience includes the new Secure Session and Authentication (SS&A) system. The SS&A user Interface delivers a unified, guided experience for branch banking assisted servicing. It streamlines customer search and authentication through structured workflows tailored to the interaction type, ensuring access is based on a clearly defined business need.
The L2 Product Area Analyst is both a strategy and execution-critical role that supports predictable, high-quality delivery for two or more agile product teams. This role focuses on decomposition of product area features and technical breakdown & creation of functional specifications, test strategies for product area teams-enabling L1 agile teams to remain focused on prioritization, decision-making, and delivery leadership. Although primarily focused on SS&A, this analyst will also support a suite of additional product applications that maintain operational business and customer service enablement.
The L2 Product Area Analyst plays a key role in maintaining execution discipline, delivery readiness, and quality in a complex, regulated environment.
In this role, you will:

• Lead support functions or operations for multiple business groups while contributing to large-scale strategic initiatives, including execution support through clear requirements, delivery coordination, and alignment to business outcomes.
• Translate customer and banker needs into clear product features with acceptance criteria.
• Ensure efficiency, quality, cost effectiveness, and effective pipeline management of assigned operations, supporting delivery readiness through disciplined backlog management and reduced sprint carryover.
• Own incoming intake request reviews, evaluation and stakeholder engagement to help support creation & management of supplier intakes.
• Research and analyze moderately complex business, operational, and strategic initiatives, incorporating user feedback, delivery metrics, and testing outcomes to inform recommendations and execution decisions.
• Work independently to provide leadership and recommendations for support functions, serving as an execution-level point of contact who coordinates cross-functional follow-ups and supports Agile planning and delivery routines.
• Assist in the planning and execution of programs and initiatives focused on risk mitigation, operational efficiency, customer experience, and release readiness through coordinated testing activities including ADA and UAT.
• Collaborate and consult with team leaders, Product Owners, and stakeholders to develop project plans, refine requirements, leverage approved GenAI tools to improve backlog quality, and support transparent execution across workstreams.
• Provide leadership in managing relationships and implementing programs, services, and initiatives with cross-functional partners, applying a risk-aware mindset and supporting controls, audit activities, and identification of delivery or operational gaps.
• Provide insights & guidance to Principal Engineers / Architecture during Design Authority.
• Support L2 product area in alignment with L3 product line and leadership priorities, including when they change.
• Clear, leadership-ready communication style, with ability to connect delivery to outcomes with concise narratives.
• Lead cross functional teams to strategize, plan, and execute a variety of programs, services and initiatives
• Drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate
• Review strategic approaches and effectiveness of support function and business performance
• Perform assessments through fact finding and data requiring creative approaches to solving complex issues, and develop appropriate solutions or recommendations
• Make decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans
• Collaborate and consult with members of the Business Execution team and team leaders to drive strategic initiatives
• Influence, guide and lead less experienced Strategy and Execution staff within the group

Required Qualifications:

• 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years of experience as a product manager, product owner, or product analyst
• 5+ years of experience supporting an agile delivery team

Desired Qualifications:

• Branch banking experience.
• Digital product management experience with authentication systems or processes.
• Experience supporting Agile delivery teams by decomposing features into clear, detailed user stories with well-defined requirements and acceptance criteria, while partnering closely with Product Owners to ensure backlog items are delivery ready.
• Strong capability in Agile backlog refinement and sprint preparation, including maintaining delivery readiness, improving story clarity and completeness, and reducing sprint carryover caused by unclear or incomplete requirements.
• Hands-on experience coordinating testing activities within Agile delivery cycles, including UAT participation, ADA validation, defect triage, and translating testing outcomes into actionable backlog updates.
• Ability to collect, analyze, and synthesize user feedback and delivery metrics, converting insights into backlog improvements, dashboards, and data-driven Agile delivery decisions.
• Experience supporting Agile planning and execution routines such as sprint planning, feature reviews, PI planning, and cross-functional stakeholder syncs while serving as a consistent execution-level point of contact.
• Comfort leveraging AI-enabled Agile ways of working, using approved GenAI tools to improve requirements quality, reduce rework, and accelerate backlog preparation.
• Proven ability to operate effectively in regulated, risk-aware Agile environments by supporting testing controls, audit activities, operational readiness, and proactively identifying and addressing execution risks.

Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$119,000.00 - $187,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:
14 May 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.