Similar Jobs
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
Advises dealership parts and service leaders across Michigan and Ohio, driving revenue, KPI performance, customer care, and aftersales execution. Identifies operational needs involving inventory, warranty, customer experience, retention, training, and EV compliance. Develops action plans, supports performance improvement, analyzes reporting, and partners with regional teams to align execution with business objectives. This field-based role requires frequent travel of at least 50% and residence or relocation within the assigned territory.
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
Leads parts and service performance across a New Hampshire and northern Massachusetts dealership territory. Advises dealer leadership, drives revenue, customer retention, and satisfaction, executes GM aftersales programs, analyzes operational and marketing performance, develops business plans, monitors KPIs, resolves customer and warranty concerns, and implements improvements. The role is field-based, requires at least 50% travel, territory residency or relocation, regular vehicle operation, and strong automotive service and parts expertise.
Top Skills:
Automotive Parts And Service SystemsDealer Operating ReportsFixed Ops Analysis ToolsExcelSales Reporting Tool (Srt)
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
Manages GM dealership relationships across a multi-state territory, providing consultative coaching, sales strategy, inventory optimization, performance analysis, product launch support, and issue resolution. Drives vehicle, accessory, product, and service sales while monitoring dealer commitments, training compliance, customer satisfaction, and GM program execution. This field-based role requires frequent travel, legal vehicle operation, and residence or relocation within the assigned territory.
Top Skills:
Gm Consensus Allocation SystemGoogle WorkspaceVehicle Ordering System
Drive sales operating rhythms, Salesforce governance, and sales program administration. Lead forecast and pipeline cadences, manage territory/lead routing programs, ensure process compliance, improve adoption of sales tools (Salesforce, CPQ, ZoomInfo, Momentum.io), identify automation and AI-enabled efficiency opportunities, and partner cross-functionally to improve forecasting, productivity, and CRM data quality.
LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.
If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility.
Lightedge is seeking a Sales Operations Program Manager to drive the operational rhythms, process governance, and execution framework that enable consistent sales performance across the organization. This role serves as the operational bridge between Sales Leadership, Sales Operations, Customer Experience, Learning & Development, and IT by transforming strategic direction into repeatable processes, disciplined operating cadences, and scalable sales programs.
The Sales Operations Program Manager owns the day-to-day execution of sales processes, Salesforce governance, sales program administration, and tool adoption. This role focuses on ensuring sales teams operate within standardized processes, continuously identifying opportunities to improve efficiency, adoption, and execution while supporting the company's growth objectives.
Responsibilities:
- Lead weekly forecast and pipeline review meetings with Sales and Customer Experience leaders, ensuring consistent execution of established operating rhythms.
- Track, communicate, and drive completion of follow-up actions resulting from forecast and deal review meetings.
- Monitor cadence effectiveness and identify opportunities to improve consistency, accountability, and execution across sales teams. Sales Operations Program Management
- Administer core Sales Operations programs, including territory management, lead routing, account assignments, enterprise deal support, executive sponsorship initiatives and more.
- Monitor and escalate activities that break documented Rules of Engagement and work with sales management to communicate and resolve events.
- Partner with Sales Operations and Enablement to identify areas to improve operational efficiency through automation and AI-enabled process improvements. Salesforce Process Governance
- Measure and maintain Salesforce quality standards, including opportunity stages, forecast categories, aligned to exit/entry requirements.
- Monitor process compliance and identify recurring adoption or data quality issues.
- Collaborate with Sales Enablement to identify training needs resulting from process changes or performance gaps. Sales Process Improvement Support
- Support adoption of sales technology platforms, including Salesforce, CPQ, ZoomInfo, Momentum.io, and other sales enablement tools.
- Develop and maintain sales process documentation, ensuring workflows remain current and aligned across the organization.
- Identify process gaps and recommend scalable solutions to improve organizational performance. Cross-Functional Partnership
- Collaborate with Sales Leadership, Customer Experience, Sales Operations, Sales Enablement, IT, and Channel teams to improve sales execution and operational consistency.
- Support cross-functional initiatives that improve forecasting accuracy, sales productivity, customer retention, and enterprise opportunity management.
Sales Operating Cadence
Education and Experience:
- Bachelor's degree in Business, Operations, Sales, or a related field, or equivalent experience.
- 5+ years of experience in Sales Operations, Revenue Operations, Business Operations, or Program Management.
- Strong knowledge of Salesforce CRM and sales process governance.
- Experience leading cross-functional initiatives involving Sales, Customer Success, IT, and Enablement.
- Excellent organizational, project management, and communication skills.
- Strong analytical mindset with the ability to identify operational trends and recommend process improvements. Preferred
- Experience supporting enterprise technology or SaaS sales organizations.
- Knowledge of CPQ, ZoomInfo, Momentum.io, or similar sales technologies.
- Experience with sales forecasting, pipeline management, and revenue operations processes.
- Familiarity with AI-enabled workflow automation and process optimization.
Required
Success Measures:
- Consistent execution of forecast and sales operating cadences.
- Timely completion of action items resulting from forecast and deal review meetings.
- Increased adoption of standardized Salesforce processes and sales workflows.
- Improved data quality and CRM process compliance.
- Successful administration of Sales Operations programs and enterprise deal governance.
- Increased adoption and utilization of sales tools and technology.
- Measurable improvements in operational efficiency through process optimization and automation.
Success in this role will be measured by the effectiveness and adoption of the organization's sales operating system, including:
With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
