At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job DescriptionPartners with assigned Consumer and Business Banking (CBB) Digital business partners, First Line of Defense Risk/Compliance professionals, other Risk/Compliance/Audit professionals, and RCA Managers to provide independent compliance risk oversight and credible challenge. Supports the development, implementation, and maintenance of an effective compliance risk management framework and participates in projects and activities designed to promote compliance with applicable federal, state, and local laws and regulations.
Provides Second Line of Defense (2LOD) oversight of Digital products, services, capabilities, processes, and customer experiences. Evaluates compliance risks and the effectiveness of First Line risk identification, assessment, monitoring, and mitigation activities. Identifies potential gaps in processes, systems, controls, or risk management practices; provides effective challenge and informs appropriate solutions. Identifies, responds to, and/or escalates compliance risks and issues as appropriate. Serves as a functional liaison between CBB Digital, First Line Risk Management, Corporate Compliance, and other Lines of Defense.
This role is specifically aligned to CBB Digital and will work closely with the First Line of Defense Digital Compliance and Risk professional responsible for supporting Digital. The role provides independent compliance oversight and credible challenge related to Digital initiatives, products, platforms, customer journeys, marketing and communications, and changes to existing products and services. Responsibilities may include oversight and challenge of compliance risk assessments, change and initiative reviews, issue management, control assessments, regulatory change implementation, and other risk-management activities applicable to Digital.
The expected regulatory expertise should include laws and regulations applicable to Digital banking products, services, communications, and customer experiences, including, as applicable, UDAAP/UDAP, Regulation E, E-SIGN, FCRA, ECOA/Regulation B, CAN-SPAM, TCPA, and other consumer protection requirements applicable to CBB Digital products and services.
Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Typically more than eight years of applicable experience
Preferred Skills/Experience
- Considerable knowledge of applicable laws, regulations, financial services, and regulatory trends impacting Digital and Consumer and Business Banking
- Considerable knowledge of consumer protection and compliance risks associated with digital banking products, services, platforms, customer journeys, marketing, communications, and emerging capabilities
- Considerable understanding of CBB Digital operations, products/services, systems, processes, and associated risks and controls
- Thorough knowledge of Risk/Compliance/Audit competencies and the Three Lines of Defense risk management framework
- Demonstrated ability to provide effective independent oversight and credible challenge of First Line risk-management activities
- Experience evaluating compliance risks associated with new products, product changes, digital capabilities, customer experiences, and business initiatives
- Strong analytical, risk assessment, process facilitation, and project management skills
- Ability to identify emerging compliance risks, evaluate the adequacy of mitigating controls, and appropriately escalate significant concerns
- Effective presentation, interpersonal, written, and verbal communication skills
- Effective relationship-building, influencing, and negotiation skills, including the ability to maintain constructive partnerships while preserving 2LOD independence
- Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications, word processing, spreadsheets, databases, and presentations
- Applicable professional certifications
This role requires working from a U.S. Bank location three (3) or more days per week.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $111,605.00 - $131,300.00U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
Similar Jobs
What you need to know about the Charlotte Tech Scene
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
