Product Manager, Specialist

The Product Manager, Specialist leads the strategy, roadmap, and execution of digital products that support capabilities across the client experience. This role drives delivery of high-impact solutions by combining deep domain expertise with strong digital product management practices, ensuring alignment with enterprise priorities and regulatory expectations. The specialist partners cross-functionally to enhance usability, transparency, and operational efficiency while continuously improving client and advisor outcomes through data-driven insights. This role plays a critical part in shaping scalable, compliant, and client-focused solutions within the Personal Wealth business.

Responsibilities:

• Leads digital product management activities for multiple digital
  products, or one strategic product.

• Collaborates with cross-functional teams to create best practices that drive significant change to the client experience.

• Coaches digital
  product teams towards best practices and learnings. Ensures delivery of messaging, communication, and customer outreach as necessary.

• Partners with stakeholders to resolve production and implementation issues in a timely manner, and supports/drives escalations where required to enable rapid delivery.

• Leads the planning, development and implementation of new digital products. Defines and analyzes markets, developing detailed product features and requirements, and developing implementation plans.

• Employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.

• Participates in and provides recommendations for ongoing business planning and departmental prioritization activities.

• Participates in special projects and performs other duties as assigned.

Qualifications:

• Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.

• Minimum of five years related work experience. Two years of  leading large cross-functional teams on major organizational projects preferred.

Special Factors

Sponsorship

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.