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ABM Industries

Overnight Operations Manager

Posted 4 Days Ago
Be an Early Applicant
In-Office
Charlotte, NC, USA
75K-75K Annually
Senior level
In-Office
Charlotte, NC, USA
75K-75K Annually
Senior level
Manage overnight aviation operations spanning ground handling, passenger services, cargo, and aircraft services. Lead teams, ensure aviation safety and regulatory compliance, manage resources and budgets, maintain airline client relationships, oversee quality assurance, coordinate emergency response, and drive process improvements through performance metrics and operational analysis.
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ABM Industries is seeking a dynamic and experienced Aviation Operations Manager to oversee and optimize aviation-related operations within our organization. The Aviation Operations Manager will be responsible for ensuring the efficient and safe operation of aviation services, including ground handling, passenger services, cargo operations, and related activities. This role requires strong leadership skills, in-depth knowledge of aviation regulations and best practices, and a commitment to delivering exceptional service to our clients.


Annual Salary Range: $75,000 per year  Shift: Hours 9:00pm-7:30am
The pay listed is the salary for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program.

Responsibilities
  • Operational Oversight: Manage all aspects of aviation operations, including ground handling, passenger services, cargo operations, and aircraft services, to ensure efficient and safe operations.
  • Safety Compliance: Ensure compliance with all aviation regulations, safety standards, and company policies to maintain a safe working environment for employees and customers.
  • Team Leadership: Provide leadership and guidance to a diverse team of aviation professionals, including hiring, training, and performance management, to foster a culture of excellence and accountability.
  • Client Relations: Build and maintain strong relationships with airline partners and other stakeholders to understand their needs and provide tailored solutions that exceed expectations.
  • Resource Management: Optimize resource allocation, including personnel, equipment, and facilities, to maximize efficiency and minimize costs while meeting operational requirements.
  • Continuous Improvement: Identify opportunities for process improvement, cost reduction, and operational efficiency enhancements through data analysis, performance metrics, and feedback from stakeholders.
  • Emergency Response: Develop and implement contingency plans and emergency procedures to ensure the continuity of operations and the safety of personnel and assets in the event of unforeseen circumstances.
  • Budget Management:  Manage departmental budgets and financial performance, including forecasting, expense control, and revenue generation, to achieve profitability targets and business objectives.
  • Quality Assurance: Implement quality assurance programs and performance metrics to monitor service quality, identify areas for improvement, and ensure the consistent delivery of high-quality aviation services.
  • Communication:  Maintain open and effective communication channels with internal teams, external partners, and stakeholders to facilitate collaboration, problem-solving, and alignment with organizational goals.


 

Qualifications
  • Bachelor's degree in Aviation Management, Business Administration, or related field (Bachelor’s degree is preferred)
  • Minimum of 5 years of experience in aviation operations management, with a proven track record of success in a similar role
  • Strong knowledge of aviation regulations, industry standards, and best practices
  • Excellent leadership and team-building skills, with the ability to motivate and inspire others to achieve common goals
  • Exceptional communication, interpersonal, and negotiation skills, with the ability to build rapport and influence key stakeholders
  • Strategic thinker with strong analytical and problem-solving abilities
  • Proficiency in Microsoft Office Suite and aviation-related software systems
  • Flexibility to work non-traditional hours and travel as needed
  • Aviation experience is preferred.

Work Environment:

  • Fast-paced airport setting, requiring frequent walking and standing.
  • May involve exposure to cleaning chemicals and airport noise.
  • Requires adherence to airport security protocols, including background checks and security clearance
About Us
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
 
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country.  Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
 
For more information, visit www.abm.com

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