Manager - Change Management

#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused.

JOB SUMMARY

Are you passionate about leading people and building change agility? We are seeking an experienced and forward-thinking Manager of Change Management to support our change management strategy at scale. This role is pivotal in ensuring the efficient, scalable and effective day-to-day operations of our Change Management team and practice.
As the Manager of Change Management, you will support strategic initiatives and execute cross functional strategies to remove barriers and create opportunities for change management growth and scale. You will partner across the organization to execute on the ongoing development of program, portfolio, and enterprise change management capabilities, aligned with strategic objectives and creating visibility for change reporting at scale.
People are at the very center of everything we do. The Manager of Change Management will commit to developing and advocating for team members, fostering a supportive and growth-oriented environment. This person will build and invest in authentic relationships across the organization, while prioritizing and promoting the well-being of the team. This role is responsible for ensuring the team receives the training and support needed to enhance the change management practice at scale.
As the Manager of Change Management, you will prioritize partnerships and relationships across the organization, with a special focus on nurturing relationships across communications and learning and development functions. You will work closely with a diverse range of stakeholders, including senior and executive leadership, to advise on change initiatives, impacts, interventions, and to equip all levels with the tools they need to successfully navigate and lead through change.
To qualify for this role, you should have a minimum of 5 years of experience in leading change management and leading people, with a proven track record of successfully enhancing a change program at scale. You should have demonstrated experience as a people leader, with a proven commitment to developing and nurturing team members. You should have a strong understanding of change management methodologies, tools, and best practices, with the ability to tailor approaches to meet the needs of diverse stakeholders and situations. Exceptional communication, interpersonal, and influencing skills are essential, as is the ability to effectively engage and inspire across all levels of the organization. Demonstrated program, portfolio, and enterprise change management capabilities are required, with the ability to drive results in a safety-first, dynamic environment. Certification in change management (e.g., Prosci, ACMP) is a plus.
If you are a compassionate leader dedicated to developing people and driving meaningful change, we encourage you to apply. Join us in making a lasting impact and fostering a culture of growth and resilience.
This position is hybrid to our Corporate Office in Tulsa, OK, or open to remote in an approved state. Candidates not in an approved state will not be considered. Approved states are listed below.

This position is eligible for remote work in one of the following states: Arkansas, Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Minnesota, Missouri, Montana, Nebraska, New Mexico, North Dakota, Oklahoma, South Dakota, Tennessee, Texas, Virginia, Wisconsin, or Wyoming. This position will require some travel for office meetings, as needed, to our corporate office in Tulsa, OK.

Job Profile Summary

Manage and inspire the Change Management team to drive strategic initiatives and foster a culture of growth and resilience. Develop and execute cross-functional strategies to remove barriers and create opportunities for change management expansion. Build authentic relationships and advocate for team members, promoting their well-being and professional development. Collaborate with senior and executive leadership to advise on change initiatives and equip all levels with the tools needed to navigate and lead through change

Essential Functions and Responsibilities

• Develop, mentor, and coach the team responsible for designing and executing change strategies for project, program, portfolio, and organizational change management efforts. Foster and reinforce behaviors that align with our core values and developing employees who collaborate, communicate and drive toward business results.

• Review solutions, plans, reports and documents developed by team and provide effective guidance and feedback to ensure quality delivery on objectives.

• Lead special projects when assigned that might be outside of normal scope of responsibilities.

• Assist senior leadership with establishing, maintaining, and continuously improving change strategy methods and systems for the organization.

• Evaluate and assess the organization, and groups within, for change readiness, impact and resilience.

• Manage change analysis and change impact assessments to extract potential risks and guide mitigation recommendations.

• Manage and continuously improve change management reporting for organizational awareness of change initiatives, change impacts, change saturation, and value metrics for successful change management interventions and initiatives.

• Develop strong working relationships and collaborate with team members, peers, business partners, IT stakeholders, consultants and vendors, to implement change plans, resolve issues, manage resistance, and achieve success on initiatives.

• Nurture partnerships and ensure successful collaboration with departments whose critical work facilitates effective organizational change. Specific partnerships will include but are not limited to: Corporate Communications, Change Management Training, Organizational Development, Employee Engagement, etc.

• Analyze current processes, gather feedback from stakeholders, and assess solutions, improving efficiency and aligning with departmental objectives. Initiate and perform change management practice reviews, making recommendations for improvements and/or changes to resolve deficiencies.

• Prepare and deliver comprehensive recommendations for new or enhanced solutions to management. Provide analysis to support decision-making and gain buy-in from stakeholders.

• Lead the optimization of existing change management processes and systems, ensuring alignment with business goals.

• Ensure employee compliance with applicable company policies, communicate job and performance expectations, and create an ethical, inclusive, and safe work environment.

• Provide periodic performance feedback, manage conflict, and support employee engagement and development.

• Perform other related duties as assigned to support the overall objectives of the organization.

Education

• High School Diploma or General Education Degree (GED) equivalent.

Work Experience

• 5 years of Change Management experience required, including experience leading change across a matrixed organization.

• Experience leading change management or project management teams.

• Experience guiding change or transformation strategies with senior management.

• Experience interacting, advising, and communicating effectively with executive leaders.

• Experience developing information, conducting meetings, and presenting information to individuals and groups, including executive leaders.

• Experience with the energy industry pertaining to change management or project management.

Knowledge, Skills and Abilities

• Knowledge of: strong understanding of organizational change methodologies, tools, and best practices.

• Knowledge of: combined efforts across company-wide functions and the ability to collaborate effectively with stakeholders at all levels.

• Skills in: Preparing and presenting reports, schedules, presentations, and issue mitigation strategies to leadership at various levels.

• Ability to: utilize strong communication, interpersonal, and influencing skills.

• Ability to: utilize critical thinking skills and have intellectual curiosity.

• Ability to: develop and maintain effective working relationships.

• Ability to: use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans.

• Ability to: utilize a computer and relevant applications (i.e. Excel, Word, PowerPoint, Teams).

• Ability to: analyze change initiatives, identify problems, research and evaluate solutions, and develop recommendations using abstract thinking for complex issues.

• Ability to: manage integrated change across multiple business areas, understanding business processes, the technology that supports them, and the impacts to people needing to execute on them.

• Ability to: lead, mentor, and direct others, guiding teams through complex challenges while fostering development and growth.

• Ability to: manage multiple projects with competing priorities, adapting to changing circumstances while working under pressure and meeting deadlines.

• Ability to: apply understanding of economic concepts and business drivers to influence decision-making and foster continuous improvement initiatives.

• Ability to: work independently, self-motivate, and adapt quickly to new responsibilities or changing environments.

Licenses and Certifications

• Prosci Certified Change Practitioner, or Certified Change Management Professional (CCMP) credentials preferred.

Strength Factor Rating - Physical Demands/Requirements

• Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Strength Factor Description - Physical Demands/Requirements

• Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)

• Walking: Moving about on foot (Frequently)

• Sitting: Remaining in a seated position (Constantly)

• Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)

• Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)

• Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)

• Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)

• Climbing: Ladders, Stairs (Occasionally)

• Balancing: Maintaining body equilibrium to prevent falling (Occasionally)

• Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)

• Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)

• Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)

• Crawling: Moving about on the hands and arms in any direction (Occasionally)

• Reaching: Extending hands and arms in any direction (Constantly)

• Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)

• Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)

• Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)

• Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)

• Hearing: Perceiving the nature of sound by the ear (Frequently)

• Tasting/Smelling: (Occasionally)

• Near Vision: Clarity of vision at 20 inches or less (Constantly)

• Far Vision: Clarity of vision at 20 feet for more (Frequently)

• Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)

• Vision: Color - The ability to identify and distinguish colors (Constantly)

Working Conditions/Environment

• Employee is subject to inside environmental conditions

Working Conditions

• Well lighted, climate-controlled areas (Constantly)

• Frequent repetitive motion (Constantly)

• CRT (Computer Monitor(s)) (Constantly)

Travel

• n/a, occasional

Driving

• Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license

ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.

ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email [email protected] or call 1-855-663-6547​.

#LI-Hybrid

Expected Salary Range

$128,000.00 - $192,000.00