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Wells Fargo

Lead Product Manager

Posted 16 Hours Ago
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Hybrid
Charlotte, NC, USA
Senior level
Hybrid
Charlotte, NC, USA
Senior level
Leads strategy, roadmap execution, requirements, and lifecycle delivery for fraud prevention, detection, and risk management products. Partners with business, technology, analytics, operations, and risk teams to deliver technology-enabled capabilities, manage dependencies, influence senior stakeholders, and improve fraud outcomes, customer experience, and operational efficiency. Monitors emerging fraud threats and industry trends while navigating complex financial, regulatory, operational, and technology considerations.
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About this role:
Wells Fargo is seeking a Lead Product Manager to own and advance strategic fraud risk capabilities within the Fraud Management Product organization, part of Fraud & Claims Management in Global Operations.
This role sits at the intersection of business, technology, operations, analytics, and risk, leading the development and delivery of capabilities that help protect customers and the bank from evolving fraud threats. Fraud Management supports the breadth of Wells Fargo's consumer products and partners across the enterprise to deliver innovative fraud prevention, detection, and risk management solutions.
This is a high-visibility role responsible for driving product strategy, roadmap execution, and delivery of complex initiatives that generate meaningful customer and business outcomes. The ideal candidate is a strategic thinker, strong communicator, and influential partner who thrives in a highly matrixed environment.
In this role, you will:
  • Define and execute product strategies that strengthen fraud prevention, detection, and risk management capabilities.
  • Partner with business, technology, analytics, operations, and risk teams to translate strategic objectives into product roadmaps and deliverable solutions.
  • Lead the development, prioritization, and refinement of product requirements, user stories, and backlogs.
  • Drive initiatives through the full product lifecycle from strategy and concept through deployment and adoption.
  • Manage complex dependencies and navigate financial, risk, control, operational, and technology considerations.
  • Influence stakeholders and senior leaders to build alignment and drive decisions across diverse teams.
  • Monitor industry trends, emerging fraud threats, and competitive capabilities to identify future opportunities.
  • Challenge existing approaches and identify opportunities to improve fraud outcomes, customer experience, and operational efficiency.
Required Qualifications:
  • 5+ years of Product Management, Program Management, Strategic Planning, Product Ownership, Change Delivery, or related experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, and education.
Desired Qualifications:
  • 7+ years of Product Management experience within a large financial services organization.
  • Demonstrated experience defining product strategies, managing roadmaps, and delivering technology-enabled capabilities within a large organization.
  • Proven ability to build relationships, influence stakeholders, and drive outcomes across business and technology teams.
  • Strong facilitation, collaboration, and problem-solving skills.
  • Ability to operate effectively in a fast-paced, results-driven environment.
  • Experience in fraud management, financial crimes, cybersecurity, risk management, or related domains.
  • Experience delivering data, analytics, AI/ML, workflow, or technology-enabled capabilities.
  • Experience working within Agile product delivery environments.
  • Demonstrated success navigating complex, highly matrixed organizations.
  • Ability to communicate complex concepts effectively with executive leaders and senior stakeholders.
  • Exceptional verbal, written, presentation, and interpersonal communication skills.
Job Expectations:
  • Ability to travel as needed.
  • Hybrid role with a minimum of three days per week in the office.
  • No Visa Sponsorship.
Locations:
Charlotte NC, Chandler, AZ, San Antonio, TX, Wilmington, DE
Posting End Date:
4 Oct 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Wells Fargo Charlotte, North Carolina, USA Office

355 W Martin Luther King, Jr BLVD, Charlotte, NC, United States, 28202

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