Infrastructure Systems Engineer III

Infrastructure Systems Engineer

About the Role 

The Technical Solutions Delivery team is responsible for end-to-end delivery of infrastructure solutions to our customers.  Working with the CIO teams, the Lead Engineer will deliver an infrastructure solution that is technically sound, resilient to failure, operationally supportable, and meets the requirements of the business.  Deliver of the infrastructure solution requires a variety of skills including infrastructure architecture, hands-on buildout and configuration of the infrastructure, installation and configuration of the application, as well as project technical leadership skills to ensure projects are delivered within scope and on-time.  A high degree of collaboration with developers, third party vendors, database engineers, and other infrastructure teams is required to provide the right level of agility within a defined delivery process.  The ideal candidate will leverage a consultative approach, exhibit strong leadership skills, will be forward thinking, and will be able to work effectively across a multitude of technical and non-technical groups in a diverse and talented team.

Responsibilities 

• Lead cross-functional project teams to design and implement highly available multi-tier Windows or Cloud applications.

• Collaborate across business and technical disciplines to develop Infrastructure / System Engineering Designs for internally hosted solutions.

• Implement solutions by writing automation processes to deploy systems, applications, containers, surrounding technologies.

• Be the primary infrastructure interface for business unit and operations teams throughout the project lifecycle.  

• Technical leadership for project assignments.

• Document the technical design for Project and Operations teams as part of project deliverables.

• Script / automation development for repeatable processes.

• Perform other duties as required.

Requirements 

• Experience utilizing a consultative approach while interacting with customers and appropriate representatives to analyze, validate, specify, verify, document, and manage the requirements.

• Current enterprise-class infrastructure and system engineering experience with Windows/SQL and cloud-based platforms.

• Experience in automation or script development.  Powershell preferred.

• Experience with automated systems builds and configuration management tools including VRO, Terraform, SCCM, SCO, etc.

• Working knowledge of networking protocols and components.

• Experience designing and implementing High Availability, Active/Active, and Disaster Recovery solutions.

• Experience working on a matrix team consisting of a variety of infrastructure engineers, development teams, and client relationship teams.

• Ability to quickly learn new technologies.

• Ability to produce high quality operational documentation, including Visio diagrams, high-level descriptions of the environment, as well as detailed instructions outlining the steps required to repeat the build-out and configuration of the infrastructure.

• Experience with Infrastructure as Code deployments, CI/CD, etc.

• Strong customer service skills with a high level of professionalism and the ability to work with complex designs and situations.

• Proven ability to collaborate remotely.

• Ability to effectively prioritize and execute tasks in a high-pressure environment.

• Keen attention to detail.

• Bachelor’s degree in Computer Science, Information Technology, Business, or equivalent degree is desirable.  

Flexible Working 

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too. 
In this role, you can expect the following working conditions: 

Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday. 

Working For You 

Perks and rewards designed for you: 

• Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment. 
• Retirement Savings: We will support you as you save for your future. 

Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint. 

• Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work. 
• Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts. 

Join Us 

At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can: 
 
Bring your authentic self to work 
Grow and thrive, both personally and professionally 
Make a difference with our clients, in our communities, and with the millions of people we support 
 
When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best! 

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $85,470 - $111,000. 

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.