Jobs at Conduent

Administer and support enterprise IBM identity and access management environments, including TIM/ITIM, TAM/ISAM, WebSEAL, LDAP, and WebSphere. Manage identity lifecycles, provisioning, reconciliation, authentication, authorization, RBAC, certificates, and secure integrations. Troubleshoot provisioning, LDAP, WebSEAL, SSL/TLS, and application-server issues; monitor systems and logs; and provide L2/L3 production support for critical IAM applications.

Leads portfolio-level client strategy and product development for HCS benefits administration services. Establishes Voice of the Client processes, identifies recurring needs and product gaps, develops growth and expansion opportunities, influences product and technology roadmaps, and supports cross-functional alignment across delivery, sales, operations, and technology. Evaluates adoption, scalability, investment ROI, and business impact while shaping differentiated solutions, service enhancements, automation, and AI initiatives.

Provide first- and second-level production support for Maven clients: troubleshoot Java/J2EE applications, resolve tickets, perform builds, migrations, code reviews, security scans, and coordinate with engineering, QA, and clients to meet SLAs.

Lead federal business development efforts by engaging stakeholders, prospecting and managing pipeline, preparing RFP/RFI responses, negotiating contracts, and collaborating with internal teams to win and grow federal contracts.

Processes insurance and customer transactions by reviewing, validating, updating, and entering information across multiple systems. Maintains records, resolves discrepancies, routes exceptions, and meets productivity, accuracy, turnaround-time, and service-level standards. The role requires compliance with privacy and regulatory requirements, collaboration with internal partners, and adaptability in a high-volume production environment.

Leads enterprise BPO sales growth by acquiring new customers, expanding existing accounts, managing the full sales cycle, presenting to executive decision-makers, developing proposals and territory plans, forecasting pipeline, and collaborating with account management, technical teams, delivery organizations, and marketing. The role focuses on consultative selling, contract closure, cross-selling, and strategic account development.

Administer, monitor, troubleshoot, and optimize Linux workloads and Azure PaaS/IaaS services. Support connectivity, identity, observability, CI/CD, security patterns, and migrations from VM-hosted workloads to managed Azure services while collaborating with application and DevOps teams.