Jobs at Conduent

Provide L2/L3 production support, monitoring, troubleshooting, and root-cause fixes for Oracle Siebel CRM. Support upgrades, repository merges, IRM, deployments across environments, integrations (EAI/Web Services/REST), performance tuning with DBAs, and periodic 24x7 on-call coverage. Document processes and assist release and migration activities.

Provide 24x7 technical help desk support for customer-escalated issues, including Linux command-line troubleshooting, network connectivity investigation, ticket management, alert monitoring, and batch/file movement processing. Coordinate with Level 2/3 teams and application support to resolve incidents and restore service, while communicating clearly with customers and following procedures.

Design, implement, and maintain enterprise network infrastructure. Collaborate with cross-functional teams on projects, participate in agile ceremonies, update network documentation, identify process improvements, and support special projects and operations.

Administer defined benefit pension plans, perform and validate retirement calculations, handle complex participant inquiries, ensure ERISA/IRS compliance, conduct quality reviews, support annual valuation and reporting, collaborate with clients/actuaries/vendors, lead process improvements, assist with system implementations, and mentor team members.

Lead infrastructure implementation projects from planning through delivery. Manage multiple concurrent projects, schedules, budgets, risks, stakeholders, and technical resources. Enforce PMO/SDLC best practices, produce reporting, and coordinate with towers, service managers, global operations, and suppliers to deliver business-aligned solutions.

Lead a portfolio of large-scale Medicaid implementation programs from contract through steady-state, overseeing governance, risk, finance, resource planning, executive stakeholder engagement, delivery methodologies, and cross-functional execution across Business, Technology, Product, Operations, and Client teams.

Handle inbound calls from beneficiaries about benefits, provide compassionate guidance, resolve issues, navigate multiple systems, and perform back-office tasks like claims processing and paperwork while maintaining professionalism under pressure.

The Data Architect/Data Governance Lead supports the Medicaid Enterprise Data Warehouse by leading data architecture, metadata management, and governance processes, ensuring compliance and scalability.

Lead federal business development efforts by engaging stakeholders, prospecting and managing pipeline, preparing RFP/RFI responses, negotiating contracts, and collaborating with internal teams to win and grow federal contracts.

Administer, monitor, troubleshoot, and optimize Linux workloads and Azure PaaS/IaaS services. Support connectivity, identity, observability, CI/CD, security patterns, and migrations from VM-hosted workloads to managed Azure services while collaborating with application and DevOps teams.

Provide first- and second-level production support for Maven clients: troubleshoot Java/J2EE applications, resolve tickets, perform builds, migrations, code reviews, security scans, and coordinate with engineering, QA, and clients to meet SLAs.

Design, deploy, and manage enterprise digital fax and telephony infrastructure (RightFax/XM Fax, SBCs, SIP Trunks, G.711/T.38). Administer Windows Server, IIS, Active Directory/Azure AD, Azure, and VMware. Ensure security, compliance, high availability, and performance. Lead projects, mentor engineers, troubleshoot complex issues, and produce operational documentation while participating in Agile processes.