Director, Program Management - Credit Services

Does using data science to solve business problems sound intriguing? Enjoy working collaboratively with diverse teams? Analytical, strategic and tech savvy? Then working within our Credit Services Team at Spectrum may be a great fit for you.
At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. Our Credit Services Team uses advanced analytics and data science to develop credit solutions for our mobile and cable customers. Our customer-centric approach to finding solutions helps deliver the exceptional services and experiences Spectrum is known for.
BE PART OF THE CONNECTION
As a Director, Program Management on the Credit Services Team, you'll use your extensive project management experience to manage multiple programs to enhance credit strategies and operations processes while delivering a seamless customer experience. You'll be involved in strategic leadership of several highly complex or enterprise-wide program(s) with overall responsibility for one or more functional area.
WHAT OUR DIRECTORS OF PROGRAM MANAGEMENT ENJOY MOST

• Directing a team responsible for the integration of projects and adjusts project scope, timing, and budgets as needed, based on the needs of the business
• Partnering with senior leadership of the business community to identify and prioritize opportunities to achieve the goals of the enterprise
• Executing established project management processes and methodologies to ensure delivery of project scope on time and within budget while meeting or exceeding quality standards and customer expectations
• Working with senior leadership to develop program direction and changes

You'll work in a fast-paced, high-impact office environment. You'll thrive in this role if you can work both collaboratively and independently, show judgement and initiative to accomplish goals, and manage all aspects of the design, development, and implementations of programs.
WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications

• Experience: Managing complex programs or projects: 8 years or more; Management experience: 5 years or more
• Education: Bachelor's degree in engineering, technical, or related field, or equivalent experience
• Skills: Demonstrated management leading teams of individual program and project managers; Effectively analyze and interpret data; Document, prepare, and deliver data-driven presentations
• Abilities: Provide leadership and direction to cross-functional and virtual teams; Oversee and manage large, complex, diverse and strategic projects that impact the organization as a whole; Prioritize and organize effectively; Show judgment and initiative to accomplish job duties; Influence internal and external key stakeholders and build consensus

Preferred Qualifications

• Experience: Telecommunications Industry
• Education: Advanced management or technical degree; Project Management certification or successful completion of a recognized project management curriculum

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
• Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
• Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed

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KGN705 2025-51014 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.