Director, E2E SAP S/4HANA Solution Architect

Category/Area of Expertise: IT & Technology
Job Requisition: 486671
Address: USA-NC-Salisbury-2110 Executive Drive
Store Code: IT Executive & Administration (5167689)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Primary Purpose
Director I, SAP Architect serves as solution architect for ADUSA's SAP S/4HANA Retail Spine transformation program, responsible for designing, implementing, and governing comprehensive, integrated enterprise solutions that leverage SAP technologies, best-of-breed applications, and custom-built capabilities to achieve business transformation objectives. This strategic leadership role owns the end-to-end solution architecture spanning SAP S/4HANA core modules and other integrating platforms in Supply Chain & Merchandizing, complementary best-of-breed solutions, custom development platforms, and the integration fabric connecting these systems into a cohesive enterprise architecture.
Reporting directly into the Technology Transformation executive leadership structure, this position architects scalable, performant, and maintainable solutions that balance SAP standard functionality with specialized best-of-breed capabilities, ensuring optimal fit-for-purpose technology selections while maintaining architectural coherence, data integrity, and operational excellence. The Director works in close partnership with Enterprise Architecture teams to ensure alignment with long-term technology strategy, governance frameworks, and technical standards, while leading a team of domain-specific solution architects (Finance, Merchandising, Supply Chain, Store Operations) who translate business requirements into detailed solution designs across their respective functional domains.
This leader combines deep technical expertise in SAP solutions, best-of-breed retail applications, and modern integration architectures with strategic thinking to make critical build vs. buy vs. configure trade-off decisions, define integration patterns and data governance strategies, and establish solution architecture practices that balance innovation with pragmatism, speed with quality, and business agility with technical sustainability throughout ADUSA's multi-year, multi-brand retail transformation journey.
Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Applicants must be currently authorized to work in the United States on a full-time basis.
Duties & Responsibilities
Enterprise Solution Strategy & Architecture

• Define and continuously evolve the end-to-end enterprise solution architecture for the Retail transformation, spanning SAP S/4HANA core modules, best-of-breed platforms (e.g., Manhattan WMS, Relex, planning tools), custom applications, integration layers, data and analytics platforms, and supporting cloud infrastructure.
• Establish architecture principles, standards, and patterns governing SAP vs. best-of-breed vs. custom solutions; integration approaches (API-led, event-driven, hub-and-spoke); data and master data strategy; cloud deployment models; security architecture; and performance, scalability, and resilience requirements
• Lead major technology selection decisions, including vendor evaluations, proof-of-concepts, build vs. buy analysis, total cost of ownership, and risk assessment-presenting clear recommendations and trade-offs to executive leadership.
• Partner with Enterprise Architecture to ensure alignment with long-term technology strategy, compliance with governance frameworks, and adherence to architecture standards through review boards and continuous improvement practices.

SAP & Retail Solution Design

• Architect end-to-end SAP S/4HANA Retail solutions across FI/CO, MM, SD, Retail, TM, and CAR, including detailed system design, configuration strategy, and extension patterns (in-app vs. side-by-side on SAP BTP). Lead architectural trade-off decisions between embedded capabilities (e.g., EWM, IBP) and external best-of-breed platforms (Manhattan WMS, Relex, Blue Yonder, o9), ensuring clean-core alignment and long-term maintainability.
• Define integration strategies between SAP and other key systems such as Manhattan WMS, RELEX, POS, eCommerce, and omnichannel platforms.
• Establish hybrid solution patterns that balance SAP standard capabilities with specialized retail platforms.
• Ensure cohesive user experience and data consistency across systems.
• Ensure non-functional architecture standards are met across all solutions, including scalability, high availability, performance benchmarking, disaster recovery, observability/monitoring, and alignment with enterprise cloud and security frameworks.

Architecture Governance & Quality

• Establish and enforce architecture governance, including Architecture Review Board (ARB) oversight, design authority, milestone-based technical reviews, exception management, and formal documentation of key architecture decisions and trade-offs.
• Develop and maintain core architecture artifacts, including current- and future-state blueprints, solution and interface design documents, architecture decision records (ADRs), and operational runbooks to support implementation and production teams.
• Drive architecture quality and continuous improvement through compliance reviews, post-implementation retrospectives, technical debt management, performance and availability metrics, and reuse of proven patterns across deployment waves.
• Ensure ongoing technology currency and platform evolution by assessing SAP innovations (e.g., BTP, AI capabilities), aligning with roadmaps of integrating applications such as Manhattan WMS and RELEX, planning technology refresh cycles, evaluating emerging technologies through proofs-of-concept, and maintaining strategic vendor partnerships.

Domain Architecture Team Leadership

• Build and lead a high-performing team of domain solution architects across Finance, Merchandising, Supply Chain, and Store Operations, with clear ownership of SAP S/4HANA Retail and integrated best-of-breed platforms (e.g., Manhattan WMS, Relex, POS, omnichannel).
• Provide technical leadership, design oversight, and mentorship to ensure cohesive, standards-aligned solutions; establish career paths, performance management, and an architecture community of practice.
• Define clear operating models between architects, functional leads, and System Integrator teams-ensuring proper design authority, alignment to standards, and effective escalation of complex design decisions.
• Foster a culture of architectural excellence and innovation through design forums, targeted upskilling, proofs-of-concept, and external industry engagement.

Stakeholder Engagement & Business Partnership

• Partner with executive and business leadership to translate strategy into technology roadmaps, present architectural vision and trade-offs, and support investment decisions with business cases and risk assessments.
• Lead solution design discussions, fit-gap analysis, and trade-off decisions across SAP standard, best-of-breed, and custom solutions-ensuring alignment between business priorities, cost, and technical sustainability.
• Communicate architecture direction broadly across IT and business stakeholders through structured updates, design reviews, and governance forums.
• Manage strategic relationships with SAP, Manhattan, Relex, cloud providers, and System Integrators to ensure roadmap alignment, architectural compliance, and long-term value realization.

Solution Delivery & Implementation Support

• Provide architecture leadership across the full implementation lifecycle-from high-level design through build, testing, deployment, and hypercare-ensuring architectural integrity and adherence to standards.
• Support multi-wave deployments across brands and geographies, driving reuse, consistency, and controlled evolution of the architecture.
• Lead resolution of complex cross-system, performance, and integration issues; conduct root cause analysis and implement structural improvements.
• Enable delivery teams through onboarding, technical workshops, reference patterns, and accessible architecture guidance.

Innovation, Emerging Technology & Continuous Improvement

• Champion innovation across SAP and retail platforms, evaluating AI/ML, automation, IoT, advanced analytics, and emerging SAP capabilities for business impact.
• Lead structured experimentation through proofs-of-concept and targeted innovation initiatives, ensuring business value before scaling.Drive continuous improvement via architecture reviews, metrics, technical debt management, and pattern refinement across deployment waves.
• Contribute to long-term enterprise architecture strategy, defining the post-transformation operating model and evolving platforms to support future digital initiatives.

Addtional job duties may be assigned as needed to meet the needs of the business and support our Values.
Qualifications

• Bachelor's degree in computer science, CIS or related (or equivalent related work experience).
• 15+ years of progressive experience in enterprise solution architecture, with at least 10 years focused on SAP solutions and enterprise application integration.
• 5+ years in senior architecture leadership roles (Director, Principal Architect, Chief Architect) leading architecture teams and establishing architecture practices in large enterprises.
• Retail industry knowledge understanding merchandising, supply chain, store operations, and omnichannel commerce business processes enabling effective solution architecture in retail context.
• Expert-level knowledge of SAP S/4HANA architecture including core modules (FI/CO, MM, SD, Retail), industry-specific solutions (Retail), embedded vs. side-by-side extension patterns, SAP Business Technology Platform (BTP) for custom development, and Integration technologies.
• Proven track record architecting solutions for 3+ full-lifecycle SAP S/4HANA transformation programs from strategy through implementation and stabilization.
• Deep hands-on experience architecting integrations between SAP and best-of-breed applications in retail, consumer goods, or distribution industries (e.g., Manhattan WMS, Blue Yonder, Relex, or similar specialized platforms).
• Experience with retail-specific solution architecture including merchandising, allocation, warehouse management, transportation management, demand planning, and omnichannel fulfillment capabilities.
• Demonstrated success leading architecture teams, establishing architecture governance, and influencing executive stakeholders on technology strategy and investment decisions.

Preferred Qualifications

• Master's Degree in relevant field of study, Additional training or certifications in relevant field of study.
• Experience in grocery or big-box retail with high SKU velocity, complex DC networks, and store fulfillment models.
• Direct experience with RISE with SAP or SAP S/4HANA Cloud operating models.
• Strong understanding of SAP Clean Core strategy, SAP BTP extensibility, and cloud governance.
• Proven experience integrating SAP S/4HANA with best-of-breed platforms.
• Demonstrated success driving Fit-to-Standard and reducing technical debt/custom code.

Compensation & Benefits

• This position is based out of the ADUSA regional headquarters which are located just outside Charlotte, North Carolina (Salisbury).
• Competitive benefits package.
• Salary Range: $160,000 - $240,000 Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.

#li-mm1 #li-hybrid
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.