Administers the commercial documentation process for managed-services, cloud-reseller, and professional-services deals. Responsibilities include preparing quotes, contracts, order forms, amendments, renewals, and SOWs; coordinating approvals and redlines; tracking signatures; maintaining Salesforce records; and auditing closed-won documentation for onboarding, billing, and customer-success handoff. The role supports deal progression and contract accuracy but does not manage project delivery.
ClearDATA is looking for a Deal Desk Contracts Administrator to support our Sales and Professional Services teams! We’re looking for an organized, detail-oriented person who can help move managed-services, cloud-reseller, and professional-services opportunities from approved pricing through accurate contracts, Statements of Work (SOWs), signature, and internal handoff. This role administers the commercial and documentation process; it does not manage project delivery.
The role is remote and is for anyone who can work remotely in the US or Canada.
What your impact will be:
- Manage deal-desk intake and track requests, documents, approvals, owners, customer actions, and target dates
- Prepare standard quotes and commercial documents with Account Executives using approved pricing, templates, service tiers, and cloud-reseller terms
- Coordinate professional-services SOW development with Sales, technical resources, and Professional Services
- Capture agreed project scope, deliverables, milestones, assumptions, dependencies, customer responsibilities, acceptance criteria, timeline, staffing inputs, and pricing accurately in each SOW
- Review professional-services SOWs for completeness, consistency, delivery-owner approval, and reflected scope or commercial changes before signature
- Draft and update order forms, SOWs, amendments, change orders, renewals, repricing, and cancellation documents; check scope, pricing, billing, dates, responsibilities, and signature requirements
- Route nonstandard pricing, contract language, security terms, and scope questions to Finance, Legal, Security/Compliance, Delivery, or Sales leadership
- Track redlines, versions, approvals, and electronic signatures and follow up to keep deals moving
- Maintain organized deal files and accurate opportunity, quote, contract, order, subscription, and renewal records in Salesforce
- Prepare and audit closed-won documentation for onboarding, billing, and customer-success handoff; verify final documents match the approved deal
What we’re looking for:
- Associate degree or bachelor’s degree in Business, Operations, Legal Studies, or a related field; equivalent relevant experience will be considered
- 1–3 years of experience in sales operations, deal desk, contracts administration, order management, legal operations, customer operations, or a similar coordination role
- Experience preparing or administering quotes, contracts, SOWs, order forms, renewals, amendments, change orders, or electronic-signature workflows
- Strong organization, follow-through, communication, and attention to detail with the ability to manage multiple deadlines
- Working knowledge of Salesforce or another CRM and proficiency with Microsoft Office or Google Workspace
What would make you stand out:
- Experience with CPQ, contract lifecycle management, document repositories, or electronic-signature tools
- Familiarity with managed services, professional-services scoping, AWS/Azure/GCP resale or marketplace programs, recurring services, or usage-based billing
- Exposure to direct, channel, or partner-led B2B technology sales and professional-services SOW review
What success looks like:
- Deals progress with fewer administrative delays and complete approvals, signatures, and CRM records
- Quotes, contracts, and SOWs are accurate and consistent across documents
- Professional-services scope is complete, internally approved, executable by Delivery, and handed off clearly to Finance and Customer Success
What we offer:
- Comprehensive medical, dental, and vision coverage
- A competitive compensation package
- Tons of opportunities for career growth
- Generous vacation (we want you to use it!)
- A culture that values community involvement and giving back
About ClearDATA:
ClearDATA helps healthcare organizations protect sensitive data and operate cloud environments with security, compliance, managed services, and professional-services support. Our teams work with customers to simplify cloud operations while maintaining the safeguards and accountability healthcare requires.
About Harris Computer:
Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional “Perks”!
- We empower our employees to make a difference
- We have an award-winning culture
- We offer opportunity to learn
- We are financially strong and we are owned by the largest software company in Canada (CSI)
- We have fun!
Follow us on social media to learn more about our company values, culture and initiatives!
- Instagram: @weareharris
- LinkedIn: Harris Computer
Similar Jobs
Marketing Tech • Social Media • Software • Analytics • Business Intelligence
Leads go-to-market financial planning and analysis, partnering with Sales, Revenue Operations, and Partnerships leadership. Owns GTM reporting, P&L planning, forecasting, variance analysis, financial modeling, pipeline and bookings analysis, sales capacity planning, quota setting, and compensation design. Builds scalable reporting and data solutions using Pigment, Salesforce, Tableau, and SQL while providing strategic insights on pricing, packaging, revenue, and business performance.
Top Skills:
ExcelPigmentSalesforceSQLTableau
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handles inbound calls and warm leads to assess customers’ insurance needs, recommend appropriate property and casualty coverage, and convert prospects into policyholders. The role includes paid training and licensing support, customer consultation, sales closing, brand representation, and meeting performance goals. Employees work remotely on a fixed schedule that includes weekdays and one weekend day, using company-provided equipment and a wired high-speed internet connection.
Top Skills:
Personal ComputerWired High-Speed Internet
HR Tech • Information Technology • Professional Services • Sales • Software
Leads payroll services and operations across the US and UK, owning strategy, implementation quality, customer outcomes, scalability, revenue, and P&L. Builds and scales payroll service models for SMB and mid-market customers, partners with Product, Engineering, Customer Success, Sales, and Operations, and develops a high-performing organization. Uses AI, automation, and innovative operating approaches to improve efficiency, retention, expansion, and service delivery.
Top Skills:
AIAutomationSaaS
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
