Lead user experience design initiatives and guide teams delivering user-centered products, systems, and services. Responsibilities include strategic UX planning, prototyping, usability testing, heuristic evaluations, stakeholder engagement, client validation, data integrity and compliance review, and promoting emerging design practices. The role also involves advising on complex challenges, driving product innovation, coaching teams, and fostering high-performing, diverse, and inclusive design organizations.
The Opportunity
As a UX Lead - Senior Manager, you will play a pivotal role in shaping user experiences by leading the design and enhancement of products, systems, and services. Within our Internal Firm Services practice, you will leverage your skills and professional network to deliver impactful results, guiding teams through complex challenges and fostering innovative solutions. Your strategic vision and ability to communicate effectively will be crucial in crafting engaging narratives that resonate with clients and stakeholders.
In this role, you will validate outcomes with clients, share diverse perspectives, and act on feedback to drive continuous improvement. You will lead teams through ambiguity, demonstrating composure and sound judgment in uncertain situations. Your commitment to developing high-performing, diverse, and inclusive teams will contribute significantly to the success of our firm. As you grow in autonomy, you will deepen your skills, initiate open coaching conversations, and make decisive actions to enhance team effectiveness. This opportunity allows you to be at the forefront of software and product innovation, combining technical experience with creative thinking to meet the evolving needs of clients.
Responsibilities
- Leading user experience design initiatives to enhance product interaction and satisfaction
- Guiding teams in the strategic planning and execution of user-centered design projects
- Utilizing skills in human-computer interaction and user interface prototyping to develop innovative design solutions
- Building and maintaining relationships with stakeholders to gather insights and feedback for continuous improvement
- Developing and overseeing the deployment of usability testing and heuristic evaluations to optimize user experience
- Promoting the use of emerging technologies and design practices across user experience teams
- Validating data integrity and compliance within design frameworks
- Identifying opportunities for improving customer experience and driving product innovation
What You Must Have
- At least a Bachelor's degree
- At least 7 years of experience
What Sets You Apart
- Excelling in strategic advising and problem-solving
- Demonstrating advanced skills in user experience design
- Leading large projects with a focus on innovation
- Utilizing systems thinking to identify opportunities
- Crafting impactful messages that tell a holistic story
- Directing teams through complex and uncertain situations
- Validating outcomes with clients and acting on feedback
The salary range for this position is: $91,000 - $321,500. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Learn more about how we work: https://pwc.to/how-we-work
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines
As a UX Lead - Senior Manager, you will play a pivotal role in shaping user experiences by leading the design and enhancement of products, systems, and services. Within our Internal Firm Services practice, you will leverage your skills and professional network to deliver impactful results, guiding teams through complex challenges and fostering innovative solutions. Your strategic vision and ability to communicate effectively will be crucial in crafting engaging narratives that resonate with clients and stakeholders.
In this role, you will validate outcomes with clients, share diverse perspectives, and act on feedback to drive continuous improvement. You will lead teams through ambiguity, demonstrating composure and sound judgment in uncertain situations. Your commitment to developing high-performing, diverse, and inclusive teams will contribute significantly to the success of our firm. As you grow in autonomy, you will deepen your skills, initiate open coaching conversations, and make decisive actions to enhance team effectiveness. This opportunity allows you to be at the forefront of software and product innovation, combining technical experience with creative thinking to meet the evolving needs of clients.
Responsibilities
- Leading user experience design initiatives to enhance product interaction and satisfaction
- Guiding teams in the strategic planning and execution of user-centered design projects
- Utilizing skills in human-computer interaction and user interface prototyping to develop innovative design solutions
- Building and maintaining relationships with stakeholders to gather insights and feedback for continuous improvement
- Developing and overseeing the deployment of usability testing and heuristic evaluations to optimize user experience
- Promoting the use of emerging technologies and design practices across user experience teams
- Validating data integrity and compliance within design frameworks
- Identifying opportunities for improving customer experience and driving product innovation
What You Must Have
- At least a Bachelor's degree
- At least 7 years of experience
What Sets You Apart
- Excelling in strategic advising and problem-solving
- Demonstrating advanced skills in user experience design
- Leading large projects with a focus on innovation
- Utilizing systems thinking to identify opportunities
- Crafting impactful messages that tell a holistic story
- Directing teams through complex and uncertain situations
- Validating outcomes with clients and acting on feedback
The salary range for this position is: $91,000 - $321,500. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Learn more about how we work: https://pwc.to/how-we-work
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines
PwC Charlotte, North Carolina, USA Office
214 North Tryon Street Suite 4200, Charlotte, NC, United States, 28202
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