Claims Executive, Consultative Services

Marsh McLennan Agency

Claims Executive, Business Insurance

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Claims Executive at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).

A day in the life.

As our Claims Executive, you’ll be the one customers and colleagues go to for issue resolution, coverage opinions and expert knowledge as it relates to matters involving claims. Whether it’s resolving client coverage and claims issues through analyzing information, reviewing pertinent documents, researching policy language and case law, pooling opinions from other experts in the business, or facilitating recommended strategies, you are focused on negotiating a win-win solution.  Every day, you’ll have the opportunity to have an impact on the moments that matter most as you provide expertise in coverages, claims adjusting, claims management and risk management - anticipating and proactively resolving our clients’ needs.  

Your skill set will include excellent analytical skills with attention to detail, problem solving and focus on goals; strong communication skills including actively listening to understand different perspectives and ideas, the ability to speak confidently, assertively and professionally to illustrate your points and handle difficult conversations; mentorship of other teammates to learn and develop confidence in their abilities; excellent emotional intelligence skills including the ability to build relationships quickly, make informed decisions, provide recommendations, maintain composure;  and the ability to look for win-win strategies and negotiate through them

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• Minimum of five (5) years’ experience in the insurance industry
• Excellent working knowledge of varied types of Business Insurance claims with concentration in general liability/auto liability in various industries (such as construction, real estate, hospitality, etc.).  
• Property & Casualty Insurance License (or ability to obtain within 90 days of hire).
• Excellent analytical skills with attention to detail, problem solving and focus on goals

These additional qualifications are a plus, but not required to apply:

• Insurance designation (ARM, AIC, CIC, CPCU, etc.) or demonstrated equivalent knowledge.

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.  

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work  - 3 days in office
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check us out our website or flip through recruiting brochure.

Follow us on social media to meet our colleagues and see what makes us tick:

• Instagram
• Facebook
• X
• LinkedIn

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#MMAMID

#MMABI

#LI-Hybrid